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User Experience Designer

The Medical Protection Society Limited, Leeds

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User Experience Designer

£55000

The Medical Protection Society Limited, Leeds

Full time
Permanent
Onsite working

Apply on Company Website

Search for similar jobs

Posted 1 week ago, 9 Jun | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: 0698c3c40928436db3eedbc1a5580564

The Medical Protection Society Limited

Full Job Description

Help us embed and grow our UX design capability - setting standards, processes, and culture
Design national and global end-to-end omnichannel and digital experiences that truly meet member and colleague needs
Collaborate across the organisation - and externally - to ideate, prototype, test and improve our services
Design and support UX research via our panel of members
Design and run cross-functional workshops to establish user needs and find the best ways to meet them
Create engaging visualisations to drive a common understanding of as-is and to-be services from both an internal and external perspective
Drive brand-aligned UI consistency across our digital services
Work closely with technical and project delivery teams to make the best use of technology and to optimise business processes
Use data and research to design efficient UX solutions to key business problems
Influence at senior levels and advocate for user-centred design and Design Thinking across the organisation, We are a not-for-profit organisation, meaning member's subscriptions are either invested into bettering the organisation, colleagues and products, or kept safe should members require support for complaints or claims arising from professional practice.

Bring significant all-round experience designing complex omnichannel digital/telephony services or products
Have a strong portfolio demonstrating research-led, user-centred design
Are used to demonstrating the value of UX/UI design
Feel confident setting up tools, workflows, and frameworks from scratch
Are a clear communicator who can engage stakeholders and bring them on the journey
Are familiar with contact centre operations and working with operational teams
Have experience of working in a regulated environment
Have a track record of mentoring and developing less experienced colleagues
Are excited by the chance to make a lasting impact in a values-driven organisation

The Medical Protection Society Ltd (MPS) is the world's leading protection organisation for Doctors, Dentists and healthcare professionals. We protect and support the professional interests of almost 300,000 members around the world.

Alongside a competitive salary dependant on experience you will also receive:
Up to 20% discretionary annual bonus
11% pension contribution (3% from you, 8% from us optional additional matched 3% contributions, e.g. 6% from you, 11% from us)
25 days annual leave plus flexible bank holidays (option to buy/sell 5 days)
Private Medical Cover
Healthcare cash plan
6x salary death in service
Paid volunteering day
A personal GP service enabling you to get a video consultation with an NHS-registered, private GP
Employee Assistance Programme
A range of shopping discounts from major high-street retailers

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