Urgent Care Support Staff

This role helps people access safe, timely urgent care by supporting services during evenings and weekends, when help matters most. You'll be part of a welcoming Urgent Treatment Centre team, working alongside clinical and non-clinical colleagues to support patient flow and experience. The role is split across two services and follows a fixed rota, giving you clarity and consistency in your working pattern. Your work will help ensure patients feel supported, informed and cared for during extended opening hours., What you'll do:

• Support day-to-day activity within an urgent care setting
• Help create a calm, safe and welcoming environment for patients
• Work closely with colleagues to support smooth patient journeys
• Follow agreed processes to maintain quality, safety and confidentiality
• Work a fixed four-week rota including evenings and weekends
Your working pattern follows a set rota:
• Week 1: Saturday and Sunday, 07:00-18:00
• Week 2: Friday, 18:00-23:00 and Saturday, 11:00-23:00
• Week 3: Friday, 07:00-18:00
• Week 4: Thursday, 07:00-18:00
  
  A caring, reliable approach with a focus on patient experience
• Ability to work well as part of a team
• Confidence following set procedures and routines
• Willingness to work evenings and weekends as part of a rota
• We welcome transferable skills and provide training and support
  
  At CHCP, we're passionate about peopleand we know that you are too, that's why we're here isn't it? We recognise that high quality care is delivered by high quality professionals who are appreciated, respected and supported, which is why we want to give all our colleagues the chance to shine.
Work with us and you'll be more than just a number. Our people are our shareholders and their thoughts and opinions are always heard; at CHCP you have a real voice. Compassion is at the heart of our business; we're a team of nearly 2,500 colleagues who work together to deliver first-class healthcareto thousands of people living in Hull, the East Riding, Knowsley and St Helens. Local diversity demands diverse roles, that's why we have vacancies to suit everybody. No matter your role at CHCP, we'll support you to thrive. As the 13thlargest social enterprise in the UK, we're pioneering the move towards independent service delivery. Join us on our journey and help us make history.