UK & European Road Freight Operator - Apprentice

Introduction

Work through and complete BIFA Freight Forwarding Apprenticeship Course alongside day-to-day role. Fully supported training.

About the Employer

At Future Forwarding Company, we are dedicated to transforming logistics with innovative, efficient, and sustainable solutions. Our mission is to provide seamless and reliable logistics services that meet the evolving needs of our clients while minimizing our environmental impact. With a focus on cutting-edge technology, exceptional customer service, and industry expertise, we handle every aspect of the supply chain—from transportation and warehousing to customs compliance and green initiatives.

At Future Forwarding Company, we are not just moving goods; we are shaping the future of logistics. Join us on our journey towards innovation and sustainability, and experience how our forward-thinking solutions can enhance your supply chain and drive your business forward.

What You'll Do

• Stay updated on industry trends, market conditions, and competition
• Haulage sourcing and negotiating best rates/services to suit client needs
• Arrange shipment from start to finish following standard operating
• Procedures and ensuring all documentation compliant with regulations and legal requirements
• Create and operate daily tasks within Cargowise/PAVE/Outlook and Teams
• Monitor/track current shipments, updating clients
• Liasing with colleagues, overseas agents, customers and suppliers
• Maintain company and industry compliance and regulations, undertaking any training required
• Provide high level of customer service
• Understand and adhere to company values
• Handle/resolve any queries and escalate where necessary
• Collaborate with various departments to streamline processes and improve operational efficiency
• Assist and provide cover in other areas of the operations team as required
• Receive, process and approve/query supplier invoices via RAFT system
• Ability to work effectively in a team while also being self-sufficient

Training Outcome

• Good progression prospects to develop your career

Skills Required

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Presentation skills
• Administrative skills
• Number skills
• Analytical skills
• Logical
• Team working
• Creative
• Initiative
• Non judgemental
• Patience
• Physical fitness

Qualifications

• Desired - GCSE - English - c or above
• Desired - GCSE - Maths - c or above

Course Information

Course: International freight forwarding specialist (level 3)

Level: 3

Route: Transport and logistics

Apprenticeship Level: Advanced

Working Arrangements

Working Week: Monday - Friday, 8.30am - 5.00pm

Expected Duration: 1 Year 6 Months

Training Provider: SEETEC BUSINESS TECHNOLOGY CENTRE LIMITED