UHN Translation Manager

To lead on, develop and monitor experience Translation systems ensuring they are accessible, and that training is continuously delivered across UHN.

You will be responsible for managing the service for Interpreter and Translation Services across UHN. Working flexibly and collaboratively with our contracted providers and all hospital departments and providing management support to 3 Translation Service Administrators.

Ensuring that end to end administration processes by your team are carried out efficiently, whilst working with colleagues to ensure that they are continually reviewed and evaluated.

Main duties of the job

Knowledge, Training and Expertise:

Managing the Translation Service for UHN, inclusive of internal and external partnerships.

Maintaining a professional relationship with external providers of Translation and Interpreting.

To work autonomously and as part of the wider team to address and resolve complex concerns and enquires.

Be responsible and lead on the development of the new UHN Translation Service Policy and Strategy across both sites.

Liaise with all levels of staff, including the Executive Office, senior clinical staff, managers, and other organisations to resolve enquiries.

Promote and disseminate organisational learning by the identification and collation of action plans and service improvements from feedback.

Be responsible for drafting management reports to provide assurance. This will involve gathering and analysing confidential and sensitive data from management systems.

Please submit your application as soon as possible, as we reserve the right to close adverts once sufficient applications have been received.

We recognise that AI tools can be helpful when drafting job applications; however, we ask candidates to keep their use to a minimum. Your responses should reflect your own experiences, skills and knowledge. Over-reliance on AI-generated content may result in responses that are generic or do not accurately represent your abilities.

University Hospitals of Northamptonshire (UHN) was formed through the grouping of Kettering General Hospital NHS Foundation Trust and Northampton General Hospital NHS Trust. As one group, we are on a journey to improve services for our communities by working collaboratively, modernising the way we deliver care and continually striving for excellence.

Working together allows us to share expertise, strengthen services and create greater opportunities . There may be a requirement to work across our hospital sites depending on service needs.