Trust Medical Secretary - Trauma and Orthopaedics

Trauma & Orthopaedics is a busy department comprising surgical pre-assessment, clinics, and wards. Our aim is to put patients first while delivering the highest quality of care. Alongside the nursing and medical teams, the administrative team ensures the department runs smoothly, effectively, and acts as a reliable point of contact along a patient's pathway. As part of this large and friendly team, you will be expected to maintain the high level of patient-focused care we aim to deliver. This role provides essential support with consultant administration, clinical typing of clinics, and managing on-call and white list duties, which occur daily. You will be responsible for preparing clinical correspondence, managing outpatient clinic bookings and theatre lists, maintaining accurate patient records, and responding to telephone enquiries professionally and efficiently., A friendly, enthusiastic, and motivated person is needed to join our busy Trauma & Orthopaedics team. You will provide essential administrative and medical secretarial support, ensuring smooth running of clinics, surgical pre-assessments, and theatre lists. Acting as a key point of contact for patients, relatives, consultants, hospital staff, and external agencies, you will help maintain high standards of patient-focused care. This is a full-time role within a dedicated, friendly team. Duties include clinical typing, managing correspondence, coordinating appointments, and supporting daily on-call and white list activities. Please see the attached Job Description for full details.

The ideal candidate will have excellent organisational skills, strong IT proficiency, attention to detail, and a clear understanding of confidentiality and data protection in healthcare. Experience in a surgical or acute specialty, particularly Trauma & Orthopaedics, is advantageous but not essential., We offer a supportive and friendly working environment, opportunities for development, and the full range of NHS benefits, including annual leave and pension scheme. If you are proactive, resilient, and committed to helping deliver high-quality patient care, we would love to hear from you.

Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff! The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world. We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity

We can offer you the full range of NHS benefits/discounts and in addition:

• Flexible working hours
• Fast Track Staff Physiotherapy Service
• Multi Faith prayer room
• Discounted gym memberships
• Excellent pension scheme and annual leave entitlement
• Wagestream - access up to 40% of your pay as you earn it
• Free Park & Ride service direct to NNUH site
• Free 24-hours confidential counselling support
• On-site Nursery
• On-site cafes offering staff discounts
• Support in career development
• Flexible staff bank
• Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics