Triage Co-Ordinator

We're looking for people who share our values of compassion, accountability and optimism to help us provide high quality care for the patients, carers, families and communities we serve. We specialise in NHS mental health and learning disability services and we're proud to make a difference every day. At SPFT we put people first. We'll do everything possible to help you feel respected, valued and included. You'll have opportunities to learn, grow and gain new experiences to support your career, with access to lifelong learning and professional development. We actively promote flexible working and understand how important work life balance is, especially in healthcare. Whether it's part time hours, hybrid working or flexible start and finish times, we'll explore what works for you and the role. We recognise that AI is becoming part of daily life and you may choose to use it to help prepare your application. We welcome innovation but ask that anything you submit reflects your own abilities, experience and voice. AI can support how you describe your skills and experience, but it should never replace your own words as we want to get to know you. We're shaping a workplace where ideas are encouraged, technology supports you and everyone has a voice in how we improve. If that sounds like the kind of organisation you want to be part of, we'd love to hear from you., You will be responsible for the triage pathway of the Adult Talking Therapies Service and the Primary Care & Partnerships Team. You will work alongside clinicians and administrative colleagues in the service and will demonstrate excellent communication skills, understanding and kindness to colleagues and to people who will, very often be having their first contact with our services. The Triage Co-Ordinator works closely with partners across the healthcare system and will be an active participant in ongoing community transformation, redesigning the way people can access mental health support across the city. As such, the ability and motivation to build and maintain strong reciprocal relationships is essential. Please note, although we encourage positive work-life balance, we are not able to offer remote-working-only contracts for this role. Part time (minimum 30 hours) and flexible working patterns will be considered, however due to the demands of the role it is essential for the successful applicant to be able to work in some capacity across at least 4 days (Mon-Fri)., You should have recent experience of working in or alongside a Talking Therapies Service. You will show the ability to prioritise your work independently and allocate/oversee workloads of triage clinicians as necessary. The role will require you have professional experience of, or a skillset in operational and performance measuring skills, e.g. auditing, forecasting, and regular complex use of the Microsoft Office Suite amongst other software programmes. You contribute to effective multi-disciplinary working within the community mental health system and build up effective liaison with community, primary, and other secondary and tertiary services/agencies within the locality to provide holistic care based on the individual's need and service development.

• Registered Health and / or Social Care qualification
• Professional registration or equivalent
• Post-basic courses / study days
• Evidence of CPD, Significant post - qualification experience in community setting
• Knowledge of Primary Care Mental Health including IAPT
• Experience of working with people with serious / common mental health problems
• Experience of providing supervision / mentoring / clinical training / leadership
• Understanding of health and social care governance
• Previous experience in a similar role (referral management), Successful candidates are normally appointed to the bottom of the pay scale unless previous NHS experience in a similar role can be evidenced., You must have appropriate UK professional registration.
  
  The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
  
  As a key member of the Brighton & Hove Wellbeing Service, you will find the role rewarding and varied within the well-established and supportive team, where we have strong values about working in a patient centred manner, where recovery and wellbeing is at the heart of everything we do. You can expect close working peer support and regular supervision to enable you to feel safe in your practice whilst further developing your skills.
As a mental health trust Sussex Partnership places a huge focus on the wellbeing of our staff, as well as ensuring our reward packages reflect the immensely important work they do. We can offer you:
• The ability to work from home frequently
• The opportunity to work in a new and exciting collaboration and to help us forge our path
• Access to numerous wellbeing and support programmes
• Excellent supervision programmes, with ongoing opportunities for training and development
• Access to a host of discount schemes (including gyms, shopping, restaurants and cars)
• A position within a trust rated as 'Outstanding' for caring and 'Good' overall by the CQC