Treatments and Activities Sales Advisor
Ragdale Hall Spa, Ragdale, Leicestershire
Treatments and Activities Sales Advisor
Salary not available. View on company website.
Ragdale Hall Spa, Ragdale, Leicestershire
- Part time
- Temporary
- Onsite working
Posted 5 days ago, 29 Oct | Get your application in now to be included in the first week's applications.
Closing date: Closing date not specified
Job ref: b45d8b0157724deeb6d57ea4cfb72114
Location ref: Ragdale, Leicestershire
Full Job Description
From scheduling bespoke treatment plans to advising guests on the perfect spa experience, this is a varied and rewarding role where no two days are the same. If you're passionate about helping others, love working in a dynamic environment, and enjoy the challenge of creating seamless guest journeys, we'd love to hear from you.
Main Duties:
-Scheduling treatments, activities, and meal times for over 300 guests daily using our computer system - tailoring each itinerary to individual needs and preferences.
-Screening guest health questionnaires with empathy and care, ensuring treatments are suitable and safe.
-Accurately billing treatments to guest accounts and performing regular financial checks to ensure no outstanding balances.
-Planning schedules for over 150 beauty therapists, including welfare breaks and a varied treatment mix.
-Advising guests over the phone and face-to-face on treatment options, upselling and link-selling wherever possible to meet sales targets.
-Delivering exceptional customer service at our Treatments Reception Desk, assisting with queries and guiding guests around the Hall.
-Communicating effectively with guests, colleagues, and supervisors to ensure smooth operations and guest satisfaction.