Travel Consultant Apprentice

Introduction

Interested in becoming a Travel Consultant? Epping Holidays & Cruises are seeking an Apprentice to join their award-winning team. An exciting opportunity to earn while you learn, working alongside experienced travel professionals in a friendly environment, supporting customers with holiday enquiries face to face, by phone, and via email.

About the Employer

Epping Travel & Cruises Ltd is an award-winning independent travel agency specialising in cruises, luxury holidays, tailor-made itineraries, ski holidays and worldwide travel. With over 50 years of combined industry experience, our knowledgeable and passionate team is committed to delivering exceptional customer service and creating unforgettable travel experiences for our clients.

As specialists in both popular and bespoke travel, we work with all major cruise lines and leading tour operators, offering expert advice and personalised holiday planning. We pride ourselves on building long-lasting relationships with our customers through professionalism, attention to detail and a genuine passion for travel.

What You'll Do

This apprenticeship opportunity will allow you to have first-hand experience in a busy award-winning travel agency surrounded by travel professionals supported by their sister travel store Adore Travel and Cruises you will:

• Meet and greet new and existing customers in store, providing a professional warm welcome
• Handling holiday enquiries, face to face, over the phone and email
• Training and development - this may also include exciting opportunities to attend industry events in the UK and overseas 
• Research and explore holiday enquiries using online platforms, reservation agents and email
• Booking clients holidays, providing first class service end to end using learnt top class selling skills
• Administration in all areas relating to travel
• Providing excellent customer service
• Working towards store targets and individual targets set out

Training Outcome

On successful completion of the Travel Consultant Level 3 apprenticeship, you may be offered the opportunity to complete a further qualification that will enhance your skill set. Next steps will be discussed in your 1-2-1's.

Skills Required

• Communication skills
• Attention to detail
• Customer care skills
• Team working
• Geography

Qualifications

• Desired - GCSE - Maths & English - C / 4

Course Information

Course: Travel consultant (level 3)

Level: 3

Route: Sales, marketing and procurement

Apprenticeship Level: Advanced

Working Arrangements

Working Week: Monday - Sunday, 9.00am - 5.30pm. 5 Working days a week. Exact shifts to be confirmed.

Expected Duration: 1 Year

Training Provider: A S TRAINING (INTERNATIONAL) LIMITED