The Transport Shift Team Leader is a first line management role with responsibility for a team of Transport operatives and drivers, ensuring that the Transport operations run smoothly and in line with KN Road Logistics work instructions and strategies.
As part of the leadership team you are required to communicate effectively with your teams in order to ensure they understand processes / current priorities, are aware of new initiatives and alert to safety or quality issues.

How you create impact

- Transport Operations Oversight: Ensure all transport processes are followed, including domestic and special customer planning, daily road operations, and service level ownership.
- Cost and Revenue Management: Focus on daily cost control and revenue recovery within transport operations.
- Freight Issue Management: Investigate and manage mis-labelled and ADD freight caused by driver errors.
- Cross-Functional Coordination: Work from the hub, closely collaborating with Hub and Warehouse teams to ensure smooth operations.
- ASH Coverage: Provide ASH (absence/sickness/holiday) cover as needed to maintain operational continuity.
- Leadership and Escalation Handling: Act as a first-line manager, handling 1st tier escalations, dispute resolution, and driving operational efficiency.
- Performance and Disciplinary Management: Conduct return-to-works (RTWs), counselling, and disciplinary hearings in line with company policies.
- Team Communication and Development: Ensure team competence through regular updates, investigations, and effective communication across various channels.

What we would like you to bring

- CPC certification
- NEBOSH/IOSH qualification (Desirable, but will be a mandatory once in role)
- NVQ Level 2 Supply chain/Warehousing/CILT Level 3 or 5 (Desirable, but opportunity to gain once in role)
- Team Leader/First Line management experience in a fast moving logistics environment.
- Flexible with working hours, including overtime to suit operational and business needs