Transport Planner

As a Transport Planner you will ensure the smooth and efficient delivery of materials across the region, working closely with customers, drivers, planners, hauliers and internal teams.

• Monitor same-day deliveries and handle customer queries and complaints professionally and effectively.
• Plan next-day and future deliveries to maximise fleet efficiency.
• Manage inbound and outbound customer and driver communications.
• Proactively communicate delivery updates and service changes.
• Coordinate internal and external transport assets.
• Maintain accurate records and operational data.
• Manage costs while delivering excellent service levels.
• Raise and escalates any safety concerns immediately.
• Build strong relationships with customers and key stakeholders.
  
  Suitable candidates will have:
• Previous experience in fleet planning, transport planning, logistics coordination or scheduling.
• Excellent organisational and time-management skills.
• Ability to multitask, prioritise and work effectively under pressure.
• Strong customer service and telephone communication skills.
• Outstanding attention to detail.
• Confidence communicating with stakeholders at all levels.
• Collaborative approach and strong team-working skills.
• Commercial awareness and sound decision-making ability.
• Strong IT skills and experience using planning or scheduling systems.
• Knowledge of transport legislation (advantageous).
• Geographical knowledge of the Midlands region (preferred).
  
  Bonus scheme.
• Enhanced holiday entitlement.
• Contributory pension scheme.
• Access to the Tarmac Reward website with discounts on retailers, holidays etc.
• Access to Employee Assistance helpline for free and confidential advice.
• Access to Employee Communities (employee networks) inc. REACH (Religious, Ethnic, Cultural Heritage, LGBTQ+, Parents & carers, Ability, Wellbeing, Female voice and menopause).
• Training and development opportunities.