Transport Operator

In this role, you'll play a key part in a busy logistics operation, playing a central role in delivering on clients' expectations whilst developing your own expertise in an environment focused on growth and offering a tailored career path. This will enable you to enhance your skills, take ownership of your career progression and build your reputation as a trusted specialist in this vital position. Every shift brings new challenges, new opportunities to problem-solve and new chances to make a real difference to our customers and our operation.

So, if you're ready to take the next step in your logistics career and make a meaningful impact, we'd be delighted to hear from you. Your next big opportunity could start right here.

The Role:
As a Transport Operator, you will co-ordinate fleet activity and ensure timely, compliant and customer-focused delivery operations at our Leeds depot. You'll be the person who keeps everything running smoothly, ensuring our night operations remain efficient, safe and reliable.

Working within the transport office, you will handle customers' delivery requests, liaise efficiently with drivers and act as the main point of contact for order processing. Your communication skills and ability to stay calm under pressure will be key to your success.

You'll play a key role in building strong client relationships, communicating via telephone and email, and escalating issues promptly to your line manager to ensure service expectations are consistently met. Your professionalism and attention to detail will help maintain our reputation for excellence. This is a role where your initiative, problem-solving ability and commitment to great service will be valued every single day.

Additionally, you will:
- Identify and recommend solutions to customer queries or delivery failures
- Maintain high standards of compliance
- Support the smooth running of all traffic office contracts as needed, At Yusen Logistics, we understand the value of utilising AI and other technologies to support the application process, but we encourage the candidates to use them to enhance their application and not replace their own effort and authenticity. Therefore, candidates should not rely on AI-generated responses during the interview process.

We are looking for a talented Transport Operator to join our dedicated team on a full-time, permanent basis, based at our site in Leeds (LS9 0SG). The working schedule is Monday to Friday, working 21:30 to 06:00. This is a fantastic opportunity for someone who thrives in a fast-paced environment, enjoys problem-solving and wants to be part of a team that keeps the UK supply chain moving through the night., This is an excellent opportunity for a highly organised transport professional with strong customer service skills to join our forward-thinking organisation. If you're someone who enjoys taking ownership, thrives under pressure and loves being at the heart of a busy operation, this role will give you the platform to shine., To be considered as a Transport Operator, you will need:
- A good understanding of warehouse and transport procedures, including WTR (Working Time Regulations) and EU Driver regulations
- A good understanding of IT, including Outlook, Excel and PowerPoint
- Excellent communication and customer service skills, with the ability to effectively communicate with and supervise drivers
- The ability to build excellent relationships with customers
- Good organisational skills and the ability to prioritise

If you're proactive, confident, and ready to take ownership of your shift, please apply now.

Yusen Logistics is working to become the world's preferred supply chain logistics company. Our complete offer is designed to forge better connections between businesses, customers and communities - through innovative supply chain management, freight forwarding, warehousing and distribution services.

As a company, we're dedicated to a culture of continuous improvement, ensuring everyone who works with us is committed, connected and creative in making us the world's preferred choice. You'll be joining a business that is not only established and respected, but one that is genuinely invested in its people, its future, and the positive impact it makes across the globe.

Salary of £30,080.42 per annum plus a yearly allowance of £1872
- 25 days' holiday (plus bank holidays) and an option of 5 days' Volunteering Leave annually
- Employee Referral Scheme
- Cycle to Work scheme
- Critical Illness Cover
- Health cash plan
- Free online Fitness Platform, i.e., Pilates & Yoga, Mindfulness/Meditation, 24/7 support, advice, diet and nutrition
- On-site Mental Health First Aiders
- Employee benefits, i.e., free eye test, up to 25% off gym membership, high street vouchers
- Free access to 24/7 online GP, mental health support service, Life Events Counselling, Care Concierge Service
- Tailored development and career opportunities

Alongside these generous benefits, you'll be joining a supportive, people-first culture where your wellbeing, growth and long-term career progression truly matter. We believe in recognising hard work, celebrating success and giving you the tools to build a career you can be proud of.