Transport Operations Manager

We have an exciting opportunity for a Transport Operations Manager to join our new state-of-the-art Kettering National Distribution Centre (KNDC). This role will play a critical part in ensuring outstanding service to our shops and Regional Distribution Centres while supporting Greggs' continued growth and supply chain transformation. As Transport Operations Manager, you will lead a team of transport shift managers and supervisors and drivers to deliver a safe, compliant and high-performing transport operation. You will be responsible for implementing the transport strategy, delivering operational plans, and driving continuous improvement while maintaining the highest standards of safety, service and colleague engagement.,

• Colleague Networks - internal groups where colleagues and their allies can share their own experiences, offer feedback on the way we do things at Greggs, and provide support to one another, This is a full-time role, however flexibility in this will be considered
• We know that having a work-life balance is important, so we offer our colleagues as much flexibility as possible in line with the needs of their role
• The base location for this role is Kettering NDC, NN14 1FQ
What you'll do
• Lead and develop a team of transport managers, supervisors and drivers.
• Deliver operational and strategic transport objectives in line with business plans and budgets.
• Take responsibility for transport planning, resource deployment and operational problem solving.
• Ensure fleet maintenance, servicing and transport compliance requirements are fully met.
• Manage 24/7 transport operations, including rota planning and resource optimisation.
• Drive a culture of excellence, continuous improvement and colleague engagement.
• Develop, monitor and improve key performance indicators to support operational performance.
• Ensure compliance with all transport legislation, Health & Safety, food safety and company policies.
• Recruit, coach, develop and support colleagues to achieve their full potential.
• Lead performance management, PDRs, succession planning and talent development activities.
• Manage investigations, disciplinary and grievance processes where required.
• Promote a strong safety and food safety culture across the operation.
• Work cross-functionally with operational, national transport team and support teams to achieve commercial objectives
• Lead and deliver continuous improvement initiatives and operational projects.
  
  We're looking for a passionate and experienced operational leader with a proven track record in transport, logistics or distribution management., Experience leading large-scale transport, logistics or distribution operations.
• Strong commercial understanding with the ability to balance customer service, operational performance, and cost efficiency
• Experience managing change and driving continuous improvement initiatives.
• Strong knowledge of transport compliance, Health & Safety and operational best practice.
• Proven expertise in transport planning and route optimisation, supported by strong analytical and change management skills
• The ability to engage and influence stakeholders at all levels.
• A coaching and development-focused leadership style.
• The flexibility to thrive in a fast-paced, evolving operational environment.
• A passion for delivering exceptional service and putting customers at the heart of decision making.
  
  Management Bonus Scheme which is worth up to 12.5% of your salary
• Pension scheme with matching employer contributions up to 7%
• Colleague discount, up to 50% off our own-produced products
• Profit share - We want everyone to share in the success of the business, so we distribute 10% of our profits to all our colleagues who have at least 6-month service, or more, each year
• 25 days (5 weeks) annual leave, pro-rated, increasing with service (in addition to bank holidays), plus 1 additional floating day
• The opportunity to purchase additional annual leave twice a year
• Colleague share plans, giving you the opportunity to save and invest in Greggs, with the chance to buy Greggs shares at a discounted rate
• Private Medical Insurance which is free for you and subsidised for your dependants
• Income Protection should you become unable to work due to long-term sickness
• Death in service benefit which provides a lump-sum payment equal to 4 times your year's salary
• Virtual GP, Physiotherapy and Lifestyle Consultations - we provide access to a fantastic total wellbeing app for you and your family
• Employee Assistance Programme - we provide all colleagues with access to an EAP helpline providing mental health support as well as financial and legal support
• Savings and discounts, including digital gift card discounts, online cashback, in-store and online coupons and lifestyle offers
• Career progression and learning and development opportunities