Transport Driver

To provide a high-quality, Trust-wide courier and transport service, including the transportation of service users, staff, equipment, and supplies across Hertfordshire and beyond. The postholder must hold a clean full UK driving licence (including Category C), operate in a professional and courteous manner, and support the safe and efficient running of a 24/7 transport service, including weekends, nights and bank holidays., Operational

• Provide scheduled and ad hoc transport services across the Trust's locations.
• Drive Trust vehicles up to 3500kg for delivery of equipment, supplies, and personnel.
• Complete daily vehicle checks, maintain cleanliness, and ensure roadworthiness.
• Load and unload items in a safe manner; follow PPE and manual handling protocols.
• Collect and deliver mail, pharmacy, medical records, and confidential documents.
• Transport service users, families and staff as required, including those with mobility issues (wheelchair training provided).
• Respond to emergency requests in line with Trust procedures.
• Operate communication devices and maintain accurate journey logs.
Communications
• Communicate courteously and professionally with service users, staff and the public.
• Follow operational instructions clearly; escalate incidents and delays promptly.
  
  Physical Skills
• Full UK driving licence (including Category C)
• Ability to load/unload and secure items safely.
Physical Effort
• Daily lifting/moving of equipment; exposure to variable weather conditions.
Mental Effort
• Ability to work under pressure and to tight deadlines.
Emotional Effort
• Occasional contact with distressed or vulnerable service users, Good general education
• Clean full UK driving licence (Category C), Working in a transport environment
• Experience in the NHS or public sector
• Understanding user needs, Communication
• Organisation
• Time Management
• IT Literacy
Desirable criteria
• Experience prioritising deliveries or logistical tasks, Good verbal communication with internal/external customers
  
  Hertfordshire Partnership University NHS Foundation Trust are one of just five mental health trusts to achieve an overall rating of 'Outstanding' from the Care Quality Commission.
Our family of over 4,500 members of staff provide health and social care for people with mental ill health, physical ill health and learning disabilities across Hertfordshire, Buckinghamshire, Essex and Norfolk, delivering these services within the community and several inpatient settings. Everything is underpinned by choice, independence and equality, with our Trust values embedded throughout


• Working evenings, nights, weekends, bank holidays on a 24/7 rota
• Uniform and PPE provided.