Transport Administrator

We are a specialist home-to-school transport company providing safe journeys for children, including many with autism and other disabilities.

We are looking for a sharp, resilient and highly organised Transport Administrator to join our busy team.

This is a high-pressure, fast-moving role. We expect you to think and move fast, juggle multiple tasks, and maintain accuracy under pressure.

The job involves a constant high volume of work and is not a slow-paced position. It can feel overwhelming at first, especially with the daily demands of onboarding new staff alongside all other duties.

Key Responsibilities:

Managing complex daily transport schedules and calendars

Handling a high volume of phone calls, emails and enquiries from schools and parents

Processing and looking after large amounts of paperwork and documentation

Onboarding new staff (mainly drivers) on a daily basis - including induction, paperwork, system training and compliance checks

Quickly identifying problems, spotting hidden details that could be overlooked, and resolving issues

Coordinating last-minute changes and disruptions while understanding the significant impact these can have on children with additional needs

Liaising with schools, drivers, parents and local authorities

Exceptional attention to detail and strong organisational skills (this is critical)

Excellent spoken and written English with clear communication skills

Highly proficient with calendars, emails, spreadsheets and admin systems

Ability to think and move fast in a high-pressure, fast-paced environment

Experience or confidence in onboarding and training new staff

Flexible and available for extra hours and short notice

Clean DBS check (or willing to obtain one) and no criminal record