Transition Manager - IT Outsourcing

At CGI, we deliver high-impact transformation programmes that enable organisations to operate with greater agility, efficiency, and purpose. As a Transition Manager supporting our work with Wellcome Trust, you will play a pivotal role in shaping and delivering complex outsourcing transitions that underpin critical research and innovation. You will drive end-to-end transition success, ensuring seamless service continuity while enabling long-term value for a globally respected, mission-led organisation. Working within a collaborative and supportive environment, you will have the opportunity to take ownership of outcomes, influence senior stakeholders, and contribute to meaningful change across the Life Sciences and non-profit sector., In this role, you will lead the end-to-end transition of IT outsourcing services, ensuring a structured, controlled, and high-quality move from initiation through to operational handover. You will take ownership of transition outcomes, aligning delivery with agreed scope, timelines, and budgets while ensuring minimal disruption to critical services. Working closely with senior stakeholders across CGI and third-party suppliers, you will foster strong collaboration, enabling effective governance and decision-making throughout the transition lifecycle.

You will play a key role in shaping transition strategy and execution, proactively managing risks, dependencies, and change to safeguard delivery. You will be supported by a collaborative network of experts while having the autonomy to innovate and continuously improve transition approaches in a complex, mission-driven environment.

Lead & deliver end-to-end ITO transition programmes

Manage & control transition plans, RAID, budgets, and governance

Coordinate & align multi-vendor and stakeholder engagement

Drive & assure service readiness and operational handover

Mitigate & resolve risks, issues, and dependencies

Report & communicate progress to senior stakeholders

To succeed in this role, you will bring strong experience leading complex IT outsourcing transitions, with the ability to operate confidently in stakeholder-rich, governance-driven environments. You will combine structured delivery expertise with strong communication skills, enabling you to influence senior stakeholders and ensure successful outcomes within mission-led organisations.

You should have extensive experience delivering full ITO transitions

Strong knowledge of 1st-generation outsourcing transitions is highly desirable

Experience within non-profit, Life Sciences, or research environments preferred

Proven ability to manage senior stakeholders in complex organisations

Strong proficiency in transition governance, RAID management, and reporting

Relevant certification such as PRINCE2, PMP, or equivalent

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction.

Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team-one of the largest IT and business consulting services firms in the world.

Discover CGI

London, England, United Kingdom
> 1000 employees
IT services
We are a global business with 91,500 professionals across hundreds of locations worldwide, providing end-to-end IT and business process services that drive our clients' businesses. In the UK alone, we have around 6,000 member-partners working across 19 towns and cities, doing everything from writing complex code to designing sophisticated software solutions. The work we do powers some of the most ambitious projects that touch the lives of many. Our approach sets us apart, characterised by our proximity model, international presence, expertise, and operational excellence. We organise our operations within metro markets where our clients have concentrated footprints, empowering our local teams to build trusted, in-person relationships. As you build your career here, you'll develop your skills, share your insights, and work side-by-side with colleagues and clients on innovative solutions that address the most complex issues. Our commitment to ownership, flexibility, and
being approachable makes us easy to do business with. Join us, and together, as owners, let's turn meaningful insights into action to meet the needs and balance the interests of our clients, shareholders, communities, and each other. Benefits: - Insurance coverage - Medical benefits - Pension plan - Member Assistant Programme - Check4Cancer - Flexible time off - Share Purchase Plan - Member discounts - Dental benefits - Vision benefits - Profit Participation Plan - Health and Wellbeing Programme

CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go.

This is a hybrid position but will need to candidate to be close to London as we are expecting you to be regularly present with the client.