Transforming Care Digitally - Communications Lead

Working within the Communications Team but with close liaison with the Digital Services team, the Communications Specialist will ensure the Trust has effective communications processes in place for digital projects, which actively support its strategic objectives, its internal management and relationships with all stakeholders. This will include project managing, producing and publishing high quality communication materials for internal and external purposes on digital projects. They will provide hands on support to deliver appropriate communications to all relevant audiences and use a content driven approach across multiple and integrated channels., Communications, Engagement and Digital Support

• Prepare clear, engaging copy for a range of internal communications including staff bulletins, posters, newsletters, intranet content, digital screensavers and campaign materials, ensuring consistency with Trust messaging and priorities.
• Regularly review, update and improve intranet content relating to digital projects, working with project teams to ensure information remains accurate, accessible and up to date.
• Organise and support stakeholder engagement sessions linked to digital initiatives, including planning, promotion, development of supporting materials and follow-up activity.
• Produce eye-catching and accessible materials to keep colleagues informed of digital project progress and encourage feedback, questions and suggestions.
• Work with internal stakeholders to plan and deliver engaging staff events, supporting agenda development, logistics, communications and on-the-day delivery.
• Attend meetings and events as required, providing communications support and producing clear, timely briefings for stakeholders.
• Collect and analyse feedback from engagement activities and events, using learning to improve future communication and event planning.
• Write and produce information leaflets, posters, briefings and other materials to support internal communication projects.
  
  We have a skilled and dedicated workforce of over 5000 colleagues working in a diverse range of services over 55 sites and within people's homes. We strive to enable a welcoming workplace culture that builds and celebrates civility, inclusivity and diversity, while providing a sense of belonging and trust.
Annual staff surveys, regular Pulse surveys and other engagement opportunities provide our people with lots of opportunity to tell us about their experiences of working with us. In the latest staff survey, 61% of colleagues gave us their views. It was great to hear that:
• 72% of colleagues would recommend the Trust as a place to work, ranking us 1st for Provider Trusts in the South West region on this question.
• 76% would recommend the standard of care provided in our services if a friend or relative needed treatment, also ranking us 1st in the South West region.
• 81% said that care of patients and service users is the Trust's priority, compared with an average in comparable NHS Trusts in England of 64%.
This high-level overview shows we are in a healthy position, with higher scores than average for comparable organisations, alongside a great response rate, indicating good staff engagement. However, we also know we have plenty of room for improvement in many areas. To that end, we continue to prioritise and invest in our commitment to genuinely becoming a Great Place to Work with consistent top-quartile performance in the annual staff survey and Pulse surveys.