Transformation Manager (TOM) - 12 month FTC

Aztec Group, Bedford Place, City of Southampton

Transformation Manager (TOM) - 12 month FTC

Salary not available. View on company website.

Aztec Group, Bedford Place, City of Southampton

  • Full time
  • Temporary
  • Onsite working

Posted 3 days ago, 17 Jun | Get your application in today.

Closing date: Closing date not specified

job Ref: 67e6f0f3263548bf949830af2337e06f

Full Job Description

  • TOM assessment - support the assessment and evaluation of different aspects of the operating model. Identify and propose TOM improvement opportunities including process, capability, systems and organisation.
  • TOM design - support the definition and documentation of the detailed TOM design, largely within specific TOM-enabling transformation projects. Engage leadership and facilitate design sessions to ensure robust target state model.
  • TOM alignment - support alignment between transformation projects and the TOM
  • Client journey - develop and implement Client/Investor journey maps that align with the target operating model, to enhance overall customer experience and satisfaction
  • Decision-making processes - clarifying business decision-making frameworks and how decisions are escalated and communicated
  • Interfaces and ways of working - develop interaction models, ways of working and RACIs between cross-functional teams that will clarify how the TOM design will operate in practice
  • Location strategy impact - ensure TOM design aligns with overall group location strategy
  • Stakeholder engagement - collaborate with various departments and leadership teams to ensure the operating model meets business requirements and integrates seamlessly
  • Performance monitoring - track and report on the effectiveness of the operating model, proposing adjustments as necessary
  • Risk management - identify and mitigate risks associated with the implementation and operation of the model

    Excellent analytical and problem-solving skills and ability to assess organisational needs and design effective solutions to recommend informed decisions
  • Skills and experience in business design, business analysis, organisation design, process optimisation and change management
  • Project management skills with Prince 2, LEAN, Six Sigma or other project management certification are desirable
  • People Skills:
  • Exceptional collaboration, relationship building and stakeholder management skills across all levels
  • Ability to translate complex models and frameworks into easily understood concepts for different audiences
  • Excellent verbal and written communication skills to interact with stakeholders at all levels, Business, Management or relevant degree would be desirable
  • Experienced delivering complex cross-functional change/transformation programmes, ideally within Financial Services/Fund Administration industry
  • Experienced in design and implementation of different components of group level operating models

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Transformation Manager (TOM) - 12 month FTC

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Posted 3 days ago, 17 Jun