Transformation / Implementation Manager

The post holder will be responsible for supporting the Trust's Strategy & Transformation Team at South London & Maudsley NHS Foundation Trust. The team works with operational and clinical leaders to design, deliver and embed transformational change that improves quality, safety, experience, outcomes and value. It supports delivery across all directorates and corporate functions, translating strategic priorities into practical, measurable improvements.

The post holder will help ensure delivery and implementation across these key functions:

Delivery of strategic and transformation workstreams

Service redesign and pathway development internally and externally with partners

Stakeholder engagement across neighbourhoods

Change management activities to embed new ways of working

Benefits realisation, performance insight, KPI and quality assurance procedures

Consequently, the post holder will work dynamically to lead, manage and deliver strategic and transformation projects, producing high quality outputs that result in improved quality and performance, benefits delivery and ultimately service user outcomes and experience. This will involve strong stakeholder engagement, programme and project management, analytical capability and change management skills to ensure sustainable adoption.

Please note the following:

This is an externally funded role until 31 March 2027, hosted by South London & Maudsley NHS Foundation Trust., Lead complex transformation initiatives across the Trust, bringing people together to design, deliver and embed sustainable service improvement. Work with a wide range of stakeholders--including clinicians, operational leaders, corporate teams, service users, carers and system partners--to build shared understanding, solve problems and secure agreement. Use analysis, evidence and benchmarking to shape recommendations, measure impact, monitor benefits and support decision-making. Develop practical plans and governance arrangements to ensure projects are well managed, risks are addressed and delivery stays on track. Support service and pathway redesign, including business cases, policy or operating model changes, and implementation of new ways of working. Drive adoption and continuous improvement through change management, performance reporting, stakeholder engagement and a focus on better outcomes and experience.

South London and Maudsley NHS Foundation Trust (SLaM) provide the widest range of NHS mental health services in the UK as well as substance misuse services for people who are addicted to drugs and alcohol. We work closely with the Institute of Psychiatry, Psychology and Neuroscience (IoPPN), King's College London and are part of King's Health Partners Academic Health Sciences Centre. There are very few organisations in the world that have such wide-ranging capabilities working with mental illness. Our scope is unique because it is built on three major foundations: care and treatment, science and research, and training.

SLaM employ around 5000 staff and serve a local population of 1.1 million people. We have more than 230 services including inpatient wards, outpatient and community services.

By coming to work at SLaM, you will gain experience of being part of an organisation with a rich history and international reputation in mental health care. You will have access to professional development and learning opportunities, and have the chance to work alongside people who are world leaders in their field. SLaM delivered more than 14,000 training experiences in 2014; providing an extensive range of learning opportunities for staff at all levels. In addition, our working relationship with King's Health Partners allows those working at the Trust to get involved in academic research.