Transformation and Deployment Systems Administration Specialist

The Transformation and Deployment Systems Administration Specialist is a key member of the Systems team. The post will be responsible for the transformation support and expertise to ensure services realise the maximum benefits from using a system.

This role will deliver transformation projects (and smaller initiatives) within the Systems Team, as part of the business as usual function, as designated by the Senior Systems Manager or Senior Transformation and Deployment Systems Administration Specialist. This will include organising, supporting and leading workshops, process mapping, providing deployment support (floor walking) and ensuring that along side the Senior Systems Training Manager, localised training resources are produced. The role will also be responsible for supporting and coordinating the successful delivery of new system functionality/developments to Trust users.

Main duties of the job

Lead on specific transformation projects (or smaller initiatives) including understanding requirements, process analysis and process improvement

Key areas of focus:

Documenting user/service requirements in a manner that the business, service stakeholders and technical stakeholders will be able to understand.

Documenting business process using industry standard methodology e.g. process flow, user journey etc.

Using the RACI approach to manage stakeholder expectations.

Conducting Gap Analysis.

Developing new projects and service transformation activities including analysing and reviewing business processes, workshops, process mapping, benefits tracking and realisation, Standard Operating Procedures, training programmes and materials

Engaging clinicians and administrative staff in the development of specification of system configuration and reporting to meet service needs and clinical pathways

Representing clinical systems at steering groups

Co-ordinating post implementation review and lessons learnt

Implementation planning, coordination and management of clinical systems projects

Our mission is to make a positive difference to people's lives by improving the quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive - so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations.