Training & Warranty Admistrator Apprentice

Introduction

To provide administrative support to the SHEQ and Training Admin Supervisor and the Warranty Coordinator.

Support the wider Technical, Warranty, Training department

The Level 3 Business Administration course builds confidence, enables to independently manage tasks, improves administrative processes.

About the Employer

Aprolis UK specialises in the sale, rental, and ongoing support of materials handling equipment from the world’s leading manufacturers. The company consists of a group of businesses, each of which is focused on providing a range of solutions aimed at supporting the demands of specific market segments. As an Aprolis company, Aprolis UK brings the resources and buying power benefits of a European leader and global player in multi-brand handling equipment to customers across the UK.

What You'll Do

• To complete a Business Administrator Apprenticeship following course guidelines
• To receive, process and respond to emails in a timely manner
• Maintain database records for both training and warranty and compiling reports as required
• Assist Warranty Coordinator with the warranty process, ensuring claims are received by us with the correct information and documents are completed correctly. 
• Attend Departmental Meetings, create agenda in conjunction with Technical Training Manager, produce a presentation from information given by team members, and take meeting minutes
• Assist the Warranty Coordinator with campaigns, locate equipment and distribute details to the depots
• To assist with various departmental projects as and when required
• Process training paperwork and create certificates where required
• Keep training waiting lists up to date and process training requests
• Sending training booking confirmation emails to depots, dealers and external training providers
• Book accommodation for the department as and when required
• Update and maintain the training calendar

Training Outcome

Most apprentices move into full-time permanent employment. Following this, there are a number of avenues into; Technical, Warranty, Training, HR, Finance and other office based support roles.

Skills Required

• Communication skills
• IT skills
• Administrative skills

Qualifications

• Desired - GCSE - Maths, English, Science - Grade 4-9

Course Information

Course: Business administrator (level 3)

Level: 3

Route: Business and administration

Apprenticeship Level: Advanced

Working Arrangements

Working Week: Mon - Friday 9am - 5pm.

Expected Duration: 1 Year 6 Months

Training Provider: INTEC BUSINESS COLLEGES LIMITED