Trainee Dispensing Optician - Fareham

ROLE: Trainee Dispensing Optician l LOCATION: Fareham
Vacancy closes: 2/5/26
JOB PURPOSE:
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To contribute to the achievement of the highest standards of customer service and professional advice by offering first class dispensing practices and customer care at all times.
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To achieve qualification as a G.O.C. registered dispensing optician via blended learning, which is a combination of distance learning, block release, and practice-based learning., Perform all dispensing requirements in line with supervisors instructions, which can include prescription analysis, advise on lens type, styling frames, and taking frame, facial, and lens measurements.
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Carry out repairs, adjustments, and fittings in line with supervisory instruction.
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Check new jobs into the branch as required.
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Process all invoices and credit notes as received.
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Chase outstanding orders and advise customers of delays.
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Provide administrative back-up where necessary to the branch team, including cashing up, processing vouchers, overseeing daily envelope and contact lens ordering.
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Enter stock when received on the computer system.
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Promote products and services and maximise the opportunity to sell sunglasses and accessories.
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Perform stocktaking, including the preparation of information and accurately recording branch stock.
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Order stock as required, using accurate forms and procedures.
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Deal with all other tasks as directed, including assisting other members of the practice team.
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Complete the required study materials and attend college as directed by ABDO.
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Process all marked coursework and send it to the training manager.
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Act as a keyholder.
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Work within professional guidelines, legal requirements, and G.O.C. (General Optical Council) regulations.
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in own time, supervised practical experience in the work environment, and attending vocational training as selected by the company, some of which will be on a residential basis., Distance learning (32 assignment units of coursework per academic year) requires 1015 hours of your own time per week.
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Regularly attend practice meetings outside of working hours
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Stocktaking outside working hours, if appropriate
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Late finishes and Saturday working when appropriate

Keen interest in Ophthalmic Dispensing
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Confident about working within a team.
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Commercially aware, and happy to offer the customer what they need.
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Dedicated to exemplary patient service to ensure patient satisfaction.
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Excellent communication skills, with empathy and patience.
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Desire to do, see and enjoy a job well done.
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Ability to commit to 10-15 hours per week for distance learning coursework
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Ability to attend two block release periods per year at ABDO College in Godmersham, Kent
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Ability to undertake full-time training while completing the programme.
ENTRY REQUIREMENTS
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5 GCSEs at Grades 49 (AC) including English, Mathematics, and Science OR 5 years optical experience with A-C in Maths & English