Traffic Operator - Containers & General Transport

My client is seeking a confident and experienced Transport / Traffic Operator to join their busy Peterborough operation. This role offers a rare mix of container planning (50%) and general transport planning (50%), working with a wide range of trailers including curtainsiders, fridges, flatbeds and containers. You'll be joining a friendly, chatty team where everyone supports each other and where independence, common sense and a willingness to learn are genuinely valued. What You'll Be Doing

• Planning daily container and general transport loads (approx. 30 container movements and up to 90 general loads per shift).
• Managing day-to-day driver dispatch each morning (6am) and preparing plans for the following day.
• Producing accurate load plans and aligning with dock sailing times.
• Booking containers with shipping lines and maintaining documentation.
• Liaising closely with drivers, customers and internal depots.
• Using ESP and Truckcom systems.
• Updating delivery information and managing VBS bookings.
• Handling customer queries and resolving issues quickly.
• Supporting the team with holiday and sickness cover when required.
• Contributing to a safe, well-organised and positive working environment.
About the Team & Environment
• On-site role based at the Peterborough depot.
• Works directly with the Transport Manager and liaises with other depots.
• Team culture: friendly, down-to-earth, supportive and full of laughs.
• Relaxed breaks - lunch and breaks flexible.
• 4 on / 4 off, 06:00-18:00.
• Casual dress code.
• Structured onboarding: buddy system, followed by independent working.
  
  Strong experience in a Transport Office / Traffic Office environment.
• Container experience beneficial but not essential - training will be provided.
• Confident managing drivers and handling difficult conversations professionally.
• Able to work independently and think on your feet.
• Keen to learn new systems and processes.
• Strong communication skills with drivers, customers and internal teams.
• IT literate and comfortable using transport systems.
• CPC is a bonus but not required.
• Enjoys working in a relaxed, friendly, fun team.
• Thrives in a proactive environment where everyone stays engaged and supports each other.
  
  Up to £32,000 depending on experience.
• Pension (auto-enrolment).
• A welcoming, long-standing team with a great sense of humour.