Trading Standards Officer

As part of our dedicated team, you'll carry out inspections and visits, provide expert advice to businesses and residents, investigate complaints, and take appropriate enforcement action where necessary. Every day offers the opportunity to make a real difference by tackling unfair trading practices, promoting legal compliance, and helping to ensure Hampshire remains a safe, fair, and trusted place to live, work, and do business., As a Trading Standards Officer, you'll work directly with businesses and consumers, carrying out inspections, investigating complaints, and providing practical advice to support compliance with the law. You'll analyse information, gather evidence, and play a key role in protecting consumers from unfair trading, fraud, and unsafe products. Working as part of a supportive and collaborative team, you'll enjoy a varied role with the autonomy to make decisions, contribute to improvement projects, and help deliver positive outcomes across Hampshire., We are a Disability Confident Employer - committed to ensuring that our recruitment and selection process is inclusive and accessible.

We're looking for an organised and approachable individual with strong communication skills and a passion for helping people. You'll have GCSEs (or equivalent) in English and Maths, along with further qualifications or relevant experience, and be confident using Microsoft 365 and other digital systems.

You'll bring strong investigation, problem-solving and report-writing skills, together with the ability to build positive relationships, provide clear advice and support, and deliver excellent customer service in a range of situations. A good understanding of criminal and civil law, excellent attention to detail, and the ability to maintain accurate records and manage competing priorities are also important.

It would be great if you also have a professional qualification such as the Diploma in Trading Standards, Diploma in Consumer Affairs, DCATS, FCATS or a legal qualification. Experience of advising businesses and consumers, investigating offences, using risk-based approaches, or managing projects would be beneficial.

Hampshire County Council is recognised nationally as one of the highest performing local authorities in the UK. A modern, forward-looking local authority, it offers a pleasant, supportive, and collaborative working environment.

Hampshire County Council is also a flexible employer interested in making the most of your skills and offers a great work-life balance. We invest in you through our internal development programmes and training and offer a competitive salary and benefits package.