Trading & Performance Manager Loans

We're the UK's largest personal loans provider, supporting millions of customers to achieve their goals in a fair and responsible way. But what sets us apart isn't just our scale - it's our ambition and our people. If you want a role where you can influence real decisions, see your ideas land, and be part of a team that genuinely supports and stretches you, this is it. This is a role where you won't just analyse performance - you'll shape it. Your ideas won't sit in papers; they'll turn into action. What will I be doing?

• Spot what's next - Identify new growth opportunities across customers, markets and channels turning insight into clear, actionable strategies
• Bring ideas to life - Shape new propositions, partnerships and digital journeys, build compelling business cases and get them backed
• Make decisions better - Use data, modelling and experimentation to guide pricing, demand and performance, challenge assumptions and continuously improve outcomes
• Work with brilliant people - Partner across Product, Pricing, Risk, Finance and Digital. Build strong, trusted relationships and bring others with you
• See your impact - Lead performance, adapt quickly and drive better outcomes for customers and the business
Why Lloyds Banking Group We're transforming at pace. Investing billions in our people, data and tech to change the way we meet the needs of our 28 million customers. We're growing, and we'd love you to be part of the journey.


• Highly numerical, data-driven individual, responsible for maximising commercial performance, having a clear understanding of financial metrics and performance drivers. Ability to think long-term and identify commercial opportunities that align with customer needs and business goals
• Unafraid to challenge the status quo, have an intellectually curious outlook, where you seek to innovate and adapt quickly from setbacks. Passionate about solving problems and finding new ways to deliver value
• Proficiency in data analysis, customer analytics, building and validating models for forecasting, pricing, and segmentation and visualisation tools (e.g. Agentic AI, Machine Learning, Python, SQL, SAS, Power BI, Tableau) and experience with cloud-based data platforms (e.g. GCP native tools) providing actionable insight and analytics for the business
• Data Insights and Storytelling: Apply product led thinking to reporting and analytics initiatives, ensuring solutions are user centric, iterative, and aligned to evolving business needs. Translate complex datasets into clear, actionable insights that support operational and strategic goals across Colleague Success. Lead initiatives with urgency and efficiency, managing multiple data projects simultaneously
• Communicate & Influence: Present and influence effectively at all levels of the organisation, including the Group Executive Committee (GEC)
• Market Awareness: Strong understanding of the external environment, including customer trends, competitor strategies, and regulatory developments.
  
  Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities and we're committed to creating an environment in which everyone can thrive, learn and develop.
We're disability confident. So if you'd like reasonable adjustments to be made to our recruitment processes, just let us know. We also offer a wide ranging benefits package, which includes:
• A generous pension contribution of up to 15%
• An annual performance related bonus
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 30 days' holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies
Want to do amazing work, that's interesting and makes a difference to millions of people? Join our journey. At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.