Town Managers

Our Town Managers are an essential part of our team. You will be responsible for running multiple venues in one area, carrying out all admin and customer service duties as required to ensure the venues are held to our high and professional standard. As always, we would need you to have excellent customer service skills, with a minimum of 3 years customer service experience and a year in a management role essential.
Management duties within our venues also include:
· Liaising with both Area Management and Venue Management/Assistant Managers to ensure the venues are meeting their KPIs and being the best they can be
· Recruiting for the venues
· Delegate and support staff in their daily tasks
· Encouraging and driving business day to day, including during peak times and tournament days.
· Key holder duties (such as opening or closing a venue)
· Liaising with HR
· Completing probation and return to work meetings where necessary
Whilst out on the venue floor, you will also be expected to carry out customer service duties as and when necessary. By delivering excellent customer service, you will play an integral role in day to day running of our venue. Once you have completed your training, You could be:
· Promoting our excellent offers, promotions and events.
· Providing refreshments and snacks to our customers.
· Recommending games and alternative machines to our customers, using your product knowledge gained through our training programme.
· As a coin based business, handling cash is a big part of our teams daily duties, therefore you will be expected to provide customers with change.
With us operating within the gambling industry, there is an element of ID checking, as we operate a challenge 25 policy across all of our venues, as well as complying with and following strict gambling legislation.
See attached Role Profile for further information regarding the vacancy.
Luxury Leisure Talarius, trading as Admiral Slots, is a market leading provider of slots and gaming entertainment in the UK.