Tour Guides

The Royal Mint, Pontyclun, Rhondda Cynon Taf - Rhondda Cynon Taf

Tour Guides

Salary not available. View on company website.

The Royal Mint, Pontyclun, Rhondda Cynon Taf - Rhondda Cynon Taf

  • Part time
  • Temporary
  • Onsite working

Posted 2 weeks ago, 29 Aug | Get your application in now before you miss out!

Closing date: Closing date not specified

Job ref: 594491340a8a4e198b985fa5a6734d4f

Location ref: Pontyclun, Rhondda Cynon Taf - Rhondda Cynon Taf

Full Job Description

  • Deliver engaging and informative guided tours to visitors.
  • Embrace the idea of teamwork and contribute to the success of the attraction.
  • Follow tour scripts and be open to coaching and feedback.
  • Maintain high standards of presentation throughout the attraction.
  • Provide outstanding customer service at all times.
  • Ensure punctuality and readiness for all scheduled shifts.
  • Report any incidents or concerns to the Duty/General Manager promptly.

    The Royal Mint Experience is looking for enthusiastic and engaging Tour Guides to join the team on a part-time basis.
  • This is a fantastic opportunity for individuals who enjoy working with people, delivering exceptional customer service, and bringing stories to life for visitors from across the UK and beyond.,
  • Experienced in customer-facing roles, retail or hospitality environments.
  • Energetic, enthusiastic and confident.
  • Comfortable engaging with groups and speaking in public.
  • Passionate about delivering excellent customer service.
  • Creative, proactive and adaptable.
  • Reliable with a strong work ethic and willingness to learn.
  • Desirable
  • Experience in amateur dramatics, acting or performance.
  • Previous experience in tourism or visitor attractions.
  • Experience managing groups and working to tight schedules.
  • Ability to speak a foreign language.
  • Awareness of health and safety practices.
  • An interest in storytelling and history.

    Hours will vary and will include weekends, evenings and school holidays on a rota basis and are 6 hours each.
  • Opening hours are 09:30 - 16:30 Monday - Sunday and will extend over the Christmas period 08:30 - 20:30. Successful candidates must be flexible and available to work between Monday and Sunday. Minimum contracted hours: 6 hours per week.

Direct job link

https://www.jobs24.co.uk/job/tour-guides-127298646