Third-Party Relationship Specialist

We believe life at LBS is more than just a place to a work - it's a home for you to thrive and grow. Whatever path you want your career to take, we want you to grow with us and achieve your potential. That means giving the space and support to succeed, and offering opportunities for you to be at your best and shape a career that's right for you. That's why we're pleased to tell you about a 3 month secondment opportunity to join our Mortgage Services team as a Third-Party Relationship Specialist. How you'll make a difference: You'll play a key role in managing our third-party supplier relationships across Mortgage Services, making sure suppliers deliver the right outcomes for our customers, colleagues and the Society. You'll regularly meet with suppliers, review performance and conduct, support effective complaint handling, manage invoicing activity and keep stakeholders informed and engaged.

• Experience managing supplier or third-party relationships, ideally within a regulated environment
• Confidence regularly meeting with suppliers, reviewing performance, conduct and service levels, and following up on agreed actions
• Strong organisational skills, with the ability to manage complaint handling, invoicing and day-to-day supplier governance activity
• Strong stakeholder engagement skills, with the ability to build trusted relationships, communicate clearly and influence positive outcomes
• A proactive, detail-focused approach, with sound judgement and a commitment to delivering good customer outcomes
To prepare for this role and set yourself up for success, we recommend researching the position to understand how you could add value. Have a read of the job description, feel free to contact the hiring manager Daryl Spencer for an informal discussion and check on Collin to find any information about what's happening in the team/business area. You can find guidance on the hiring process, CV tips, and interview preparation on the Internal Careers Website and additional bite size learning resources on the Career Transitions Pathway on Thrive You may also speak with your line manager or the TA team for additional support with preparation.