Therapy Admin Support Assistant

An exciting opportunity has arisen within the Specialist Medicine Therapy Team at the Royal Derby Hospital for an Administration Support Assistant. We are seeking an enthusiastic, motivated, and organised individual to join our friendly team., The Specialist Medicine Therapy Team provides inpatient therapy services across Respiratory and High Dependency Unit, Cardiology, Coronary Care Unit, Renal, Endocrine and Diabetes, and Gastro/Hepatology specialties. The post holder will provide a professional and comprehensive administrative service, supporting the smooth and effective operation of the department's communication and organisational systems. The successful candidate will have excellent customer service, IT, and administrative skills, with the ability to work both independently and as part of a team.,

• Provide a high-quality administrative support service to the Therapy Department.
• Ensure effective communication within the therapy team and with external partners to support service delivery.
• Manage and respond to enquiries efficiently, ensuring issues are resolved promptly, records are maintained, and relevant personnel are informed as required.
• Manage and respond to enquiries efficiently, ensuring issues are resolved promptly, records are maintained, and relevant personnel are informed as required.
• Manage and respond to enquiries efficiently, ensuring issues are resolved promptly, records are maintained, and relevant personnel are informed as required.
• Carry out clerical duties professionally and within agreed deadlines.
• Maintain confidentiality and handle sensitive information in accordance with Trust policies and procedures.
• Use a range of IT systems and applications to prepare, monitor, and validate data.
• Actively participate in team and departmental meetings and contribute to the continuous improvement of administrative processes.
  
  As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together
Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work. In return we will offer:
• Development opportunities, both professional and leadership development
• On-going support from recruitment to when you join our team and beyond.
• Staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes
Key Facts:
• We see on average 4810 OP appointments a day.
• We are the 4th busiest Trauma & Orthopaedic outpatients department in England - an average of 2077 per week.
• An average of 1115 patients are seen in A&Es across our network every day - 3rd largest in the country.
• Our hospitals admit an average of 195 emergency patients daily.
• Last year we undertook almost 33,700 planned surgical operations in our 57 operating theatres.
• We are one of only 7 Trusts nationally with more than 50 operating theatres.
• We carry out more than 140 elective procedures each working day.
• UHDB is a research active University Hospital with a large and varied portfolio of clinical trials and research opportunities for all staff.