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Tesco Colleague - Customer Service Desk - Calne Beversbrook Road

Tesco PLC, Calne, Wiltshire

Tesco Colleague - Customer Service Desk - Calne Beversbrook Road

Salary not available. View on company website.

Tesco PLC, Calne, Wiltshire

  • Full time
  • Permanent
  • Onsite working

Posted 1 week ago, 11 Jul | Get your application in now before you miss out!

Closing date: Closing date not specified

Job ref: 8d04723f98dc4e688009dfc8a9bb051b

Location ref: Calne, Wiltshire

Full Job Description

  • Knowing your customers and serving them with passion and pride; giving great natural service.
  • Passionate and knowledgeable about the products and services within my store.
  • Putting into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly.
  • Dealing with customer complaints and feedback in a professional manner, always sending customers home happy.
  • Accurately recording any customer details and treating this information confidentially.
  • Carrying out safe & legal checks on the desk that you are trained for, reporting any next steps to the Shift Leader/Team Manager.
  • Recording and disposing of waste in a responsible manner, including following food waste and recycling routines.
  • Accurately recording and processing returned items from customers.
  • Signing in visitors, ensuring they are aware of the health, safety and fire procedures for the store.
  • Controlling keys that may be stored at the desk correctly.
  • Liaising with Shift Leaders, Managers and Security, communicating clearly.
  • Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.
  • Working across the store in our service, picking and replenishment areas where required.
  • Handling products with care to maintain quality and ensure they reach customers in the best condition.
  • Being yourself, living our values, making everyone feel welcome and always following our policies.
  • A passion for delivering great service, greeting customers with a smile, and serving them with pride
  • The ability to build rapport with customers, meaning they leave the store having experienced a great shopping trip
  • To take the initiative and make decisions that are right for our customers
  • Work well within a team and communicate openly with others
  • Build relationships with colleagues to create a team spirit, having fun and celebrating success
  • Be at work on time, well presented and ready to be a brand ambassador

    It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It is a committed role, full of everyday challenges, but that's one of the things that makes it so exciting.
  • Being a colleague in one of our stores means that you will help to serve our shoppers better every day.
  • You will meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome.
  • Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.

    £22,193 per year - estimated ?
    • Full time NEW Availability Window Days From time To time Mon 15:00:00 21:00:00 Wed 15:00:00 21:00:00 Fri 15:00:00 21:00:00 Sat 15:00:00 21:00:00 Our Tesco Colleague rate of pay starts from £13.28 an hour; this increases to £14.55 for stores within the M25. Additional payments may also apply depending on location. It is our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you'd like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.

Direct job link

https://www.jobs24.co.uk/job/tesco-colleague-customer-service-desk-calne-beversbrook-127101412

About this company

Tesco PLC

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