Tenant Support Worker

What does this Tenant Support Worker job involve? As a Support Worker, you will be the dedicated point of contact for a group of tenants, helping them maintain independence and stability in their daily lives. Your responsibilities will include:

• Building strong, supportive relationships with your assigned tenants
• Making one weekly phone call per tenant to complete a structured wellbeing checklist
• Reporting updates and concerns to the relevant local authority
• Providing practical and emotional support tailored to each tenant's needs
• Researching local geographical areas to help tenants access community resources
• Acting as a consistent, reliable point of contact to promote tenant wellbeing
• Supporting the development of the service as it grows, contributing ideas and best practice
  
  Minimum 2 years' experience in a similar support worker role
• Strong understanding of supporting vulnerable individuals
• Ability to build trust and maintain professional boundaries
• Excellent communication skills, both written and verbal
• A calm, empathetic and patient approach
• Ability to work independently and manage your own caseload
• Confidence in liaising with external agencies and local authorities
Desirable:
• Mental health training or experience
• Knowledge of local community resources and support networks
• Experience supporting individuals with complex needs
  
  We are excited to be recruiting for a brand-new Tenant Support Worker role within our growing service. This is an excellent opportunity for an experienced support professional who is passionate about helping others and ready to take on a position that will expand rapidly. For the right candidate, this role will naturally progress into leading a small team of support workers in the near future.
  
  Why should I apply for this Tenant Support Worker job?
While we are a developing service, we provide a supportive and rewarding working environment, including:
• Company pension scheme with employer contributions
• Opportunities for progression as the service grows, including leading your own small team
• Additional hours/overtime may become available as the service expands
• A meaningful role where you can build long-term, positive relationships with tenants
• Ongoing support and development from an experienced management team