Tenancy Sustainment Officer (3 months FTC)

As Tenancy Sustainment Officer at mhs Homes, you will play a vital role in ensuring the effective management and resolution of anti-social behaviour, Hate Crime and safeguarding incidents within our communities; along with management of complex tenancy sustainability cases such as Hoarding and domestic abuse. The core focus of the team is on preventing tenancy breakdown, working on a case management basis, with a strong focus on prevention and resolution of serious and complex ASB and neighbourhood issues. Working with statutory partners and community organisations you will deliver positive outcomes in line with the relevant policy, legislation, regulation and best practice. The Tenancy Sustainment Offer requires a proactive and flexible approach to address challenging cases, focused on supporting customers to resolve tenancy breaches which often need a nuanced, multi agency approach; whilst contributing to the broader goal of creating safer and more harmonious communities.

Disability Confident About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to .

• A performance based annual bonus + pension contributions matched up to 6%
• 28 days holiday + bank holidays and the option to buy/sell holiday
• Training & Development and opportunities for continuing professional development including regular tool box talks
• A great team of colleagues to work with
• Regular social and charitable events and a range of wellbeing activities
• Enhanced family leave policies
• A really competitive package of flexible employee benefits including a cycle to work scheme
• Free parking and disabled parking
• Access to two holiday homes in Norfolk and Dorset
At mhs homes we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. We positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We're a Disability Confident employer. This means if you tell us you have a disability and meet the minimum requirements for the job, we'll offer you an interview. We can be flexible when assessing people so everyone has the best opportunity to demonstrate they can do the job.