Tenancy Sustainment Officer
Milton Keynes City Council, Milton Keynes
Tenancy Sustainment Officer
Salary not available. View on company website.
Milton Keynes City Council, Milton Keynes
- Full time
- Permanent
- Onsite working
Posted 1 day ago, 13 Nov | Get your application in today.
Closing date: Closing date not specified
Job ref: 772cc04f68be4907bd4e528ea81875a5
Location ref: Milton Keynes
Full Job Description
We're recruiting a Tenancy Sustainment Officer to join our Housing Operations service and help residents overcome challenges, stay in their homes and build greater independence.You'll work directly with vulnerable and at-risk residents, getting to know their individual circumstances and finding practical ways to help them maintain a successful tenancy.Every case will be different, from helping someone struggling with rent arrears or anti-social behaviour to supporting residents affected by hoarding, safeguarding concerns, mental health needs or substance misuse.You'll manage complex cases, carry out assessments and home visits, and bring together colleagues and partner organisations to find the right way forward.At the heart of the role is early intervention: spotting when someone's tenancy is at risk and taking positive action to help prevent homelessness, eviction or tenancy breakdown.It's a rewarding role where your work can make a real difference to someone's home, wellbeing and
independence.At Milton Keynes City Council, we're committed to making our city a better place to live, with tackling social inequalities and delivering decent, affordable homes among our priorities.Site-Based roleThis is a Site-Based role, and you'll be expected to work from the designated workplace.Interviews for this role will be held on 23rd November 2026Please note, interviews are held in person.Find out more about working with us here: www.mkcounciljobs.org.uk
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