Temporary Receptionist & Administrative Assistant

We are seeking a reliable, organised Temporary Receptionist & Administrative Assistant to join our team for a 3-month period. This role focuses on managing incoming switchboard calls, directing enquiries, and providing dedicated administrative support to our internal Customer Service department., Reception:

• Manage incoming call volume efficiently and direct calls to appropriate team members or departments.
• Screen calls, answer basic operational queries, and take accurate messages when team members are unavailable.
• Provide a professional and welcoming telephone presence for all incoming callers.
Departmental Administrative Support:
• Assist the Customer Service department with administrative tasks, data entry, and record management.
• Maintain up-to-date account and operational records using our internal system and CRM software.
• Organise, prioritise, and manage daily administrative tasks to support ongoing department workflow.
Systems & Documentation:
• Quickly adapt to and utilise in-house software systems and digital tools.
• Ensure high attention to detail across all data entries and record updates.
  
  Previous experience in reception, or general administrative roles.
• Strong verbal and written communication skills.
• Proficiency in basic software and CRM systems (e.g., Salesforce or similar platforms).
• Excellent time management, organisational skills, and attention to detail.
• Adaptability and a collaborative team approach.
  
  At First Fence, we are committed to fostering an inclusive and diverse workplace where everyone feels valued, respected, and empowered. We believe in the principles of Equality, Diversity, and Inclusion (EDI), and we promote a culture that celebrates individual differences and embraces a wide range of perspectives. We firmly stand against any form of discrimination based on race, ethnicity, gender, sexual orientation, religion, age, disability, or any other characteristic protected by law. Our recruitment process is fair and unbiased, ensuring that all applicants are evaluated solely on their qualifications, skills, and experience. We strive to provide equal opportunities for career growth and development, and we encourage individuals from all backgrounds to apply. By joining our team, you will become part of a vibrant and inclusive community where your unique contributions are valued, and where diversity is not only respected but celebrated.
  
  Discover a workplace that values your well-being and success. At First Fence, we're not just offering a job - we're offering a lifestyle!
Benefits Snapshot: ️ Cycle to Work Scheme Discounts and Cash Back Benefits Platform Holistic Wellbeing Platform 24/7 Employee Assist Programme 33 Days Annual Leave (inclusive of Bank Holidays) ️ Employee Product Discounts Recognition Rewards