Temporary Admissions & Enrolment Support - Nil Hours

This role will focus on supporting the Admissions process and student communication. Typical duties will include:

Processing and responding to Admissions and Enrolment inbox emails

Rebooking enrolment appointments and issuing updated invites

Handling incoming phone enquiries from applicants and parents/carers

Providing general administrative support to the Admissions and Student Services teams

Enrolment Data Entry

This role will support the accuracy and efficiency of our enrolment workflows. Responsibilities will include:

Processing paper enrolment forms

Ensuring information is entered accurately into college systems

Checking documentation and following up where required

Supporting Student Services teams with general administrative tasks

Additional Duties (for both roles):

Both positions may also be asked to support with the invigilation of summer GCSE exams, and full training will be provided.

Working Pattern and Start Dates:

Roles will begin with training in July, with hours building as activity increases throughout the summer. Contracts offer up to full-time hours, and work will be based across our college sites. Travel between locations may be required, and you will be notified in advance of your work base.

Training and Support:

Full induction and training will be provided for all duties, including systems, customer service processes, and exam invigilation responsibilities.

At City of Bristol College, we deliver transformative education in inclusive and dynamic learning environments and for our employees, this is no different so why not come and join us? With recent investments in our already outstanding facilities, the College has a great deal on offer for you.

One of our key strategic aims is our unrelenting focus on our people-first culture, ensuring you feel valued, empowered, and recognised for your individual contributions and expertise whether that be in a teaching capacity or a professional services team. All colleagues within the College contribute to the success of our students and we actively work to eliminate any barriers at work, ensuring you have the opportunity to thrive.

We have an exciting opportunity for temporary enrolment and support staff to join us over the summer period., We have four main sites across the city with state-of-the-art facilities. Further future investment in our estates is now allowing us to provide the best possible outcomes for our students and local communities, delivered by our fantastic community of colleagues.

At City of Bristol College, we have one goal: to help our students succeed. We offer the widest range of academic and vocational qualifications in the area, with more than 1,000 courses available from entry to degree level and we provide education and training to approximately 10,000 students each year.

Our people-first ethos provides a highly supportive, flexible approach to enable you to excel within your role and to reach your full potential. In return, you can expect the following:

Two-week paid Christmas close down and additional paid time off over Easter on top of a generous holiday entitlement of 26 holiday days, plus bank holidays (pro-rata for part time roles).

Membership to the Local Government Pension Scheme with employer contributions of 18.0 %

Paid Volunteering leave (3 days a year)

Family friendly policies including paid fertility and foster friendly policy

A menopause policy outlining support available

A person-centred annual appraisal focusing on your wellbeing and CPD

Access to a benefits portal including shopping discounts and cycle to work scheme plus lots more!

The 'Right to Disconnect' from work outside of your normal working hours

A supportive, highly utilised hybrid and flexible working policy

An Aspiring Leaders programme open to all plus our Management Academy for all management roles covering management skill and internal processes

Welfare Rooms at all our sites for professional breakout and relaxation spaces

A bespoke programme of recognition, reward and celebration for colleagues throughout the year to recognise your hard work.

We are committed to promoting a diverse and inclusive community - a place where we can all be ourselves and succeed. We aspire to have a diverse and inclusive workplace and strongly encourage applicants from a wide range of backgrounds to apply to join us. As a disability confident employer, we take a trauma informed approach to our work, support the Care Leavers covenant, and have been awarded accreditation as a College of Sanctuary for refugees.

You can have a look here at our Staff Benefits Booklet for even more.

About your role:

City of Bristol College is recruiting temporary Student Services staff to support our busy Admissions and Enrolment period over the summer. These roles are key to providing a welcoming, efficient and supportive experience for applicants and learners joining the College.

You'll be part of friendly, fast-paced teams helping students take their next step.

We have two temporary roles available. Applicants may be considered for either depending on skills and availability -