Telephone Support Volunteer

Want to use your interpersonal skills over the telephone to provide vital support and services information to people affected by dementia? We are looking for Telephone Support Volunteers to join our local team at Centre 4, 17a Wootton Road, Grimsby DN33 1HE. This is a flexible role with an expected minimum commitment of 3 hours per week, and can be done Tuesday-Friday. Candidates should be confident using IT, as you will be recording your conversations on our computerised record system. Full training will be given. As a Telephone Support Volunteer you will help people living with dementia, affected by dementia or people that are worried about their memory connect to support and services that are available to them. You will provide a service that is tailored to a person's needs, interests, abilities, history and personality. You will be a key point of contact for people using our services, ensuring that we keep in touch with people at a time when they need our support. This role will be subject to a satisfactory Criminal Records Check from either the Disclosure and Barring Service (England & Wales), Disclosure Scotland Check (Scotland) or AccessNI (Northern Ireland). If you require further information regarding Criminal Records Check, please contact Interested? To apply for this role please click on the 'Apply' button at the bottom of the page. You'll be great for the role if you:

• You want to enable people using our service access the right support.
• You have good verbal communication and listening skills, particularly on the telephone.
• You are perceptive and able to demonstrate empathy with others.
• You are flexible, willing to learn and enjoy being part of a team.
• You are over the age of 18
  
  About Alzheimer's Society Dementia is the UK's biggest killer. One in three people born in the UK today will develop dementia in their lifetime.
At Alzheimer's Society, we're the UK's leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be. Together with our supporters, we're working towards a world where dementia no longer devastates lives. Our make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.