Technical Training Specialist

We are excited to offer a fantastic opportunity for a Technical Training Specialist to join our team at our Severn Beach, Bristol site. In this pivotal role, you will equip our employees and Customer Engineering teams with the technical knowledge and practical skills required to succeed. You will be responsible for designing, developing, and delivering high-quality training programmes that support the needs of our service organisation and customer maintenance personnel. Working closely with subject matter experts and cross-functional teams, you will create engaging training materials and deliver effective training sessions that drive competency, confidence, and performance. You will also play a key role in planning, managing, and conducting Factory Acceptance Tests (FATs), both remotely and on-site with customers. This is an excellent opportunity for a technically minded professional who is passionate about developing others, enjoys working collaboratively, and thrives in a dynamic, customer-focused environment.,

• Collaborate with subject matter experts to create engaging and interactive training materials, including presentations, videos, and e-learning modules.
• Evaluate the effectiveness of training programs through assessments and feedback, making necessary adjustments to improve outcomes
• Collaborate with department managers to identify specific training needs and develop customised programs to address those needs.
• Conduct Training Needs Analysis to identify training requirements
• Deliver training sessions in a variety of formats, including in-person, virtual, and e-learning courses (this could involve travelling to customer sites, globally)., Take accountability for performing system inspection and functionality testing in the presence of the customer.
• Research customer and product
• Explain customer journey/roadmap
• Achieve Factory Acceptance
• Become familiar with variations in products/modules, etc.
• Where FATs are in person, manage hosting, meet and greet etc. WI-692
• When FAT is performed remotely, become fluent with the remote studio.
• Knowledge of incoterms/logistics (unloading and delivery etc.)
• Arrange time with the Test Engineer to gain tool familiarity
• You will be responsible for the complete process.
  
  Degree/HND/HNC or substantial demonstrable experience in an appropriate engineering discipline (electrical, electronic, RF).
• Ideally, a recognised training qualification or demonstrable experience.
• Substantial experience with plasma technology/semiconductor manufacturing equipment and processes., Excellent communication and presentation skills, with the ability to effectively convey complex technical concepts to diverse audiences.
• Strong problem-solving skills and the ability to adapt training approaches to meet the needs of different learners.
• The ability to understand the function and performance of technical equipment and products.
• A good understanding of manufacturing and design practices.
• High levels of accuracy and attention to detail., Proven experience in designing and delivering technical training programs, preferably in a technical corporate environment.
• Good practical experience with MS Office products.
  
  At Oxford Instruments Plasma Technology, we provide tools for the engineering of micro- and nano-structures, with customers using our process solutions to research and produce materials and semiconductors vital for everything from medical devices and diagnostics, to electric cars and quantum computers.
  
  Competitive salary
• 25 days annual leave + half-day Fridays
• Private healthcare
• Share incentive plan
• Pension scheme
• Flexible benefits tailored to your needs
• Structured career development opportunities
• A collaborative environment with excellent work-life balance