Technical Support Officer (Operations) | Waste Management | Farington

Lancashire County Council, Wade Hall, South Ribble

Technical Support Officer (Operations) | Waste Management | Farington

Salary not available. View on company website.

Lancashire County Council, Wade Hall, South Ribble

  • Full time
  • Permanent
  • Onsite working

Posted 1 week ago, 13 Jul | Get your application in now before you're too late!

Closing date: Closing date not specified

job Ref: 347108d236a4414ba1469d3f176adfd8

Full Job Description

planning. Role holders will be expected to make decisions as to when and how duties are carried out and respond to situations independently. They may also be required to provide limited supervision of others from time to time.We are looking for an individual who has an understanding of spreadsheet systems, has good attention to detail and the ability to deal with large quantities of technical data and information. Communication skills are important as role holders will be interacting with internal and external customers regularly.Being part of a 7 day service the post holder may, from time to time, be requested to work occasional days at weekends or Bank Holidays as necessary to meet the needs of the service. Any weekend or Bank Holiday working will be paid at enhanced hourly rates in accordance with the Council's employment policies. The post holder will be required to spend time on operational waste management facilities which may involve working outdoors.Typical duties will include the following:

  • Receipt, processing and analysis of service specific data and information, including waste tonnages, vehicle movements, recycling rates and performance information.
  • Auditing and reporting on the performance of on-site operations.
  • Resolving outstanding payments queries and sending statements
  • Resolving outstanding payments and sending collection statements
  • Administration of service agreements and delivery of support systems such as raising purchase orders, receipting invoices, and processing payments.
  • Administration of recruitment tasks using Oracle fusion
  • Scheduling meeting, attending meetings and taking meeting notes.
  • Liaises with internal and external units to carryout job tasks.
  • Practical activities to assist in the day to day running of the service and monitoring of operational performance.
  • Assisting in developing new systems for the management and processing of information.
  • Assisting in providing training on new and existing systems to staff at a variety of levels and ability.
  • Dealing with customer complaints, queries and enquiries
  • Supporting the development and implementation of new council policies.
  • Identifying opportunities for improving procedures and processes within the team or wider service area to support the continuous improvement of services.
  • Supporting the service in all aspects of the delivery of their role that are commensurate to the grade of the post.
  • Providing a technical reference and guidance for the team
  • Organising and co-ordinating work to ensure operating standards are achieved.

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Direct job link

https://www.jobs24.co.uk/job/technical-support-officer-operations-waste-management-farington-125374978

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