Wyre Forest District Council is seeking a dedicated Technical Support Officer to provide general office, administration and business support in the Planning Services team within Strategic Growth. The Council's vision is to create a safe, vibrant and clean place to live, work and visit. Our Planning team is an inclusive, supportive, hardworking, and likeminded team of Officers, working together to contribute to sustainable development within the district. If you wish to join a proactive, fun and dedicated team that prioritises upskilling officers and is passionate about making good development happen and working with the community and other stakeholders to achieve the best outcome, then go no further and consider the below job offer within the Planning team.,

• Provide dedicated technical support and manage information and data and related systems in support of the professional functions in Strategic Growth.
• Provide comprehensive support including registration of tree, planning and enforcement cases, fee checking and validation.
• Plot information in relation to applications on GIS systems.
• Maintain and update data, statistics and documentation.
• Maintain web-site information., Flexible approach to working hours, able to work outside normal office hours if necessary, including a requirement to be available for evening meetings.
• This is a fixed term contract until October 2026
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• 5 GCSEs (4 and above) including in Maths and English
• Business Administration or relevant equivalent qualification.
• Able to complete work to a high standard of accuracy and presentation
• Ability to work independently, as part of a team, flexibly, to tight deadlines and under pressure.
• Ability to interrogate computer systems
• Excellent written and verbal communication skills
• Good interpersonal skills
• Confident spoken and written use of English Language
• Proven experience of working in a technical/support capacity in a customer driven environment
• Proven ability of using Microsoft Office including Word and Excel Spreadsheets
• Excellent time management
  
  Whatever your role within Wyre Forest District Council, every day you will be working to benefit people living in the area. The District is a mix of urban rural, market and riverside town communities covering 195 square kilometres. The three main towns of Kidderminster, Bewdley and Stourport-on-Severn and several surrounding villages including Arley, Rock, Chaddesley Corbett and Wolverley make up the district. Over 100,000 people live here and you can help shape our district's future as part of our circa 350 strong workforce that strives to make a difference in making sure the services we offer meet the aspirations and needs of our local community., To find out more about Wyre Forest District Council, or the area we serve please visit our website at www.wyreforestdc.gov.uk, 'Like' us on Facebook www.facebook.com/WyreForest/ or follow us on Twitter @WyreForestDC.
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We value our employees and aim to create a positive, progressive and open work culture that supports everyone to thrive. We believe in rewarding employees and working for us has some great benefits. We focus on supporting your physical, financial and emotional wellbeing. You can expect to enjoy a range of learning and development opportunities designed to enhance you in your role. Our excellent benefits also include a competitive salary and pension scheme, favourable holiday entitlements and flexible working options. We are dedicated to enabling each individual to be the best that they can be, and are committed to equality, diversity and inclusion. We are a Disability Confident Employer and hold the Defence Employer Recognition Scheme Bronze award. If you have ambition for yourself and this district, thrive on challenges and getting results, share our values and strive to make others feel valued, then we want to hear from you., Our vision is underpinned by the following values which lie at the heart of everything we do:
• We are working together
• We are fair
• We are dependable
• We put communities first
Our Priorities: Our priorities represent what we want to achieve for the social, economic and environmental well-being of the district, they are:
• Economic growth and regeneration
• Securing financial sustainability for services the local communities value
• A clean, safe and green place to live, work and visit