Technical Support Manager

Job summaryReporting to the Technical Operations Manager, the Technical Support Manager will act as a key technical specialist within the Property Directorate, supporting the safe, compliant and effective operation of the Trust's estate.The postholder will provide expert technical advice and assurance in relation to mechanical and electrical building services, statutory compliance, planned and reactive maintenance, minor works, asset replacement and service resilience. The role will support the Trust's Projects Team, Facilities Management Team, Health and Safety Team, external M&E supplier and other service partners to ensure that property-related services are delivered to appropriate NHS, statutory, safety and quality standards.The postholder will manage and develop the Trust's compliance recording systems, including Zetasafe or any successor system, ensuring that compliance evidence is accurate, auditable, reviewed and acted upon. They will support the development of maintenance and
compliance processes, monitor service partner performance, identify risks and exceptions, and develop rectification plans to maintain safe, respectful and high-quality care environments.Main duties of the jobPlease check the job description & person specification document for more information on the requirements for this job.About usSurrey and Borders Partnership NHS Foundation Trust is the leading provider of mental health, learning disability, neurodevelopmental and drug and alcohol services in Surrey and North East Hampshire. We support people of all ages and are passionate about providing high quality care that is delivered at the right time as close to home as possible to help people recover and stay well.We are one of the top 10 mental Health, Learning Disability and Community Trust to work for nationwide. Our Trust is an inclusive and supportive employer that offers a wide range of staff networks, flexible working, free parking and excellent health and wellbeing support. We also

EssentialRecognised apprenticeship, NVQ Level 5, BTEC National Certificate, ONC/HNC/HND or equivalent qualifications in a relevant mechanical, electrical, building services, or engineering discipline, supported by significant practical experience; or relevant Engineering Degree with relevant practical experience.Evidence of continuing professional development relevant to healthcare estates, statutory compliance, building services, maintenance, health and safety or technical assurance.Recognised Safety Qualification - IOSH Managing Safely or NEBOSH General CertificateDesirableAuthorised Person training, HTM-related training, CAFM/compliance system training, or membership of a relevant professional body such as IHEEM, CIBSE, IWFM or equivalent., EssentialSpecialist knowledge and significant experience of mechanical and electrical building services, statutory compliance, planned and reactive maintenance, contractor assurance and healthcare estates standards.Experience of managing compliance records, audit evidence, risk actions, contractor performance information and technical documentation.Experience of interpreting technical reports, drawings, specifications, contractor submissions and compliance data to identify risks, recommend actions and support service continuity.Experience of supporting or managing minor works, replacement assets, compliance rectification or technical improvement schemes, and providing Technical Support to Capital Projects, including handover and handback.Experience of working within HTM and HBM Guidance and Frameworks.Experience of working with contractors, service partners, specialist advisers and internal stakeholders to resolve complex technical or compliance issues.Previous knowledge and
experience of managing Preventive and Reactive Maintenance programmes in complex technical environments, EssentialSpecialist knowledge and significant experience of mechanical and electrical building services, statutory compliance, planned and reactive maintenance, contractor assurance and healthcare estates standards.Experience of managing compliance records, audit evidence, risk actions, contractor performance information and technical documentation.Experience of interpreting technical reports, drawings, specifications, contractor submissions and compliance data to identify risks, recommend actions and support service continuity.Experience of supporting or managing minor works, replacement assets, compliance rectification or technical improvement schemes, and providing Technical Support to Capital Projects, including handover and handback.Experience of working within HTM and HBM Guidance and Frameworks.Experience of working with contractors, service partners, specialist advisers and internal stakeholders to resolve complex technical or compliance issues.Previous knowledge and
experience of managing Preventive and Reactive Maintenance programmes in complex technical environmentsDisclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer detailsEmployer nameSurrey and Borders Partnership NHS Foundation TrustAddress18 Mole Business ParkRandalls Road, Leatherhead,LeatherheadKT22 7ADUnited KingdomEmployer's websiteEmployer detailsEmployer nameSurrey and Borders Partnership NHS Foundation TrustAddress18 Mole Business ParkRandalls Road, Leatherhead,LeatherheadKT22 7ADUnited KingdomEmployer's website