Technical Support Engineer

Trane is seeking a Technical Support Engineer to support the delivery of data center cooling projects across EMEA. This role combines project coordination with hands-on technical responsibility for servicing, troubleshooting, commissioning, and optimizing air-cooled and water-cooled chiller systems in critical data center environments. The position supports project planning, documentation, customer communication, compliance, and on-site execution to ensure safe, timely, and high-quality delivery.,

• Perform service, preventive maintenance, and corrective actions on Air-Cooled and Water-Cooled Chillers, including screw, scroll, and centrifugal systems.
• Diagnose and troubleshoot mechanical, electrical, and control-related issues in chiller and HVAC systems.
• Manage site execution for data center cooling projects, including planning, installation oversight, and coordination with contractors and OEM teams.
• Support upgrades, retrofits, and energy-efficiency improvements in existing data center cooling infrastructure.
• Review technical drawings, submittals, and project documents for accuracy and compliance.
• Maintain detailed service reports, performance logs, and documentation for all equipment.
• Ensure strict adherence to safety standards, regulatory requirements, and customer operational protocols.
• Provide technical guidance and mentorship to junior engineers and technicians.
• Interface with customers regularly to provide updates, clarify technical issues, and ensure completion of service and project tasks.
• Participate in root-cause analysis and implement corrective and preventive actions for recurring issues.
• Coordinate with internal teams (sales, project management, engineering) for seamless service and project delivery.
• Timely submission of Root cause analysis and reports to customers.
  
  Experience with project execution, installation supervision, and HVAC commissioning.
• Strong communication, problem-solving, and customer-facing skills.
• Familiarity with safety standards, industry best practices, and energy-efficiency improvements.
• OEM chiller training or certifications and project management experience are advantageous.
• Must have the right to work in the UK and a clean driver's licence.
  
  Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies (https://www.tranetechnologies.com/) , and through our businesses including Trane® (http://www.trane.com/index.html) and Thermo King (http://www.thermoking.com/na/en.html) , sustainability is not just how we do business-it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world.
  
  Competitive salary and benefits, including pension, healthcare, life insurance, and wellbeing support.
• Learning and development opportunities.
• Involvement in both cooling and heating supply projects.
• Exposure to Trane Technologies equipment, software, and controls.
We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.