Technical Specialist

{"description": " Technical Specialist Salary: Circa £45000 Location: London This is a great job for someone who loves working with technology and enjoys helping colleagues solve their IT issues. If you're someone who prides yourself on great customer service, thrives in a hands-on tech environment, and likes to make things work better for people, this could be your next step. This is a fulltime, onsite role, and you'll be working in the London office Monday to Friday. A bit about the job You'll join our friendly Onsite Support IT team, helping colleagues across the London office stay connected and productive. You'll provide 1st and 2nd line deskside support, solving technical problems, getting people back up and running, and keeping our IT services running smoothly. You'll work closely with other technology teams too, helping us deliver brilliant support across Aviva. There may also be the occasional need to support colleagues at other Aviva sites. Skills and experience we're looking
for Excellent collaboration and customer service skills The ability to multitask whilst working in a busy customer-focussed environment Proven experience in providing 1st & 2nd line end user support at all levels within an organisation A good technical understanding of: Windows 10/11, Microsoft Office 365, Microsoft MECM, Microsoft Active Directory ServiceNow, Entra and Apple IOS Good understanding with mobile devices (iPhones, iPads), Microsoft Intune and Mobility/VPN technologies What you'll get for this role Our purpose - with you today, for a better tomorrow - is something we live every day. And one way we bring it to life is through the support and benefits we offer our colleagues. Starting salary Circa £45000(depending on location, skills, experience and qualifications) Bonus opportunity 8% of annual salary - Actual amount depends on your performance and Aviva's Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in 29 days holiday plus bank