Technical Programme Manager

Job Title: Technical Programme Manager - Price & Promotions ("Stop the Errors") Contract: 3 months Location: London (Hybrid - Paddington) Role Overview We are seeking an experienced Technical Programme Manager to provide short-term contract cover for a critical Price & Promotions programme within a large-scale retail technology environment. This role is required to maintain delivery momentum while a permanent TPM joins the business in June. The programme is already in flight, with a renewed strategic focus on the "Stop the Errors" initiative-a key priority aimed at addressing master data inconsistencies across pricing, promotions, and in-store systems. These inconsistencies directly impact customer experience, operational efficiency, and commercial performance. This contract is suited to a hands-on TPM who can quickly take ownership of an existing programme, stabilise governance, and act as a delivery lead across multiple teams and delivery partners. Context & Purpose Programme
is mid-delivery, requiring continuity and strong coordination
Short-term coverage needed until permanent TPM starts
Focus increasingly shifting to the "Stop the Errors" workstream
Initiative targets root-cause issues across pricing data, promotions, and store execution systems
High visibility programme with cross-functional dependencies Key Responsibilities Programme Ownership & Delivery Leadership
Take end-to-end ownership of the existing Price & Promotions programme, ensuring continuity of delivery during the transition period
Act as the primary delivery lead, maintaining pace and accountability across workstreams
Step in hands-on where TPM or BA resources are rolling off, ensuring no gaps in execution Governance & Coordination Maintain and lead programme governance across: Internal Data teams
FIT (Food IT) teams
TCS delivery partnersEnsure clear delivery cadence, reporting, and decision-making forums are in place Track progress against milestones, dependencies, risks, and issues "Stop the Errors" Initiative Help shape, structure, and manage the emerging "Stop the Errors" workstream
Drive clarity around scope, priorities, and ownership across technical and business teams Coordinate efforts to address master data inconsistencies between: Core pricing systems
Promotions platforms
In-store execution and POS systems Stakeholder & Partner Management Work closely with Product, Data, Engineering, and Business stakeholders to align delivery outcomes
Manage third-party delivery partners (TCS), ensuring commitments are met and issues escalated appropriately
Provide clear, concise updates to senior stakeholders on progress, risks, and mitigations Delivery Fundamentals Reinforce strong delivery fundamentals across teams:
Planning and sequencing
Dependency management
Risk and issue escalation
Change impact assessment

Ensure deliverables are ready for downstream testing, release, and operational handover Experience & Skills Required Proven experience as a Technical Programme Manager, Senior Delivery Lead, or equivalent
Strong background delivering complex, cross-functional technology programmes
Experience working within data-heavy environments, ideally involving pricing, promotions, or master data
Confident working with multiple delivery teams and external partners
Strong governance, planning, and stakeholder management skills
Ability to operate effectively in in-flight programmes, quickly building context and driving outcomes
Comfortable in agile or hybrid delivery environments Why This Role? Short-term, high-impact assignment with clear objectives
Opportunity to stabilise and shape a critical initiative with direct customer and commercial impact
Highly collaborative role with visibility across technology, data, and business teams