As a Technical Business Partner, you'll be the go-to person for all things systems - supporting our teams to make the most of our technology and continuously improve how they work. You'll provide first-line support for business systems, troubleshoot issues, and proactively identify areas where our platforms can do more. You'll lead training sessions, support system changes through their full lifecycle, and engage stakeholders to ensure that every enhancement aligns with operational needs. Whether it's optimising workflows, configuring solutions, or managing updates, you'll ensure our tools are being used to their fullest potential. You'll also be key in driving user adoption, building relationships across teams, and supporting wider projects focused on system integrations and automation.

You'll be technical, approachable, and improvement-focused. You'll need:

• Proven experience in system administration
• Strong troubleshooting and support capabilities
• A coaching mindset and training experience
• Great communication and stakeholder engagement skills
• Project or change management exposure
  
  Competitive rates of pay
• 20% discount in our food stores, along with other discounts across our family of businesses
• 25 days holiday (plus bank holiday entitlement) which increases with service
• 5% employer pension contribution
• Death in service benefit
• Enhanced family leave and pay arrangements
• Opportunities to grow, with award-winning training and apprenticeship programmes
• Great discounts, deals, and cashback across over 900 high street and online retailers
• Financial wellbeing support, including Wagestream®
• Access to Cycle To Work, Rental Deposit Scheme, and SmartTech (after a qualifying period)
• Employee Recognition Scheme
• Long Service Awards
• Free remote GP service, available 24/7, including prescription, fitness, nutrition, and counselling services
• Employee Assistance Programme