Technical Business Analyst

We're looking for an experienced Manager level Senior Technical Business Analyst (BA) to join IT Business Services team in Enterprise Business Solutions at Deloitte. You will play a key role in bridging business and technology. This role combines strategic business analysis, technical analysis, data-driven decision-making and emerging technology innovation to help shape the future of our business and technology landscape. You have the opportunity to help shape how emerging technologies, including Artificial Intelligence, Agentic AI, Retrieval-Augmented Generation (RAG), intelligent automation and enterprise knowledge solutions, can create value across our organisation. Responsibilities 1. Business Analysis Leadership

• Lead business analysis activities across complex programmes, products and strategic initiatives.
• Act as the voice of the business and advocate for user needs throughout the change lifecycle.
2. Technical & Solution Analysis
• Analyse business processes, enterprise systems, platforms, integrations and technology ecosystems.
• Elicit, analyse, validate and document business, functional, technical and non-functional requirements.
• Translate business needs into user stories, acceptance criteria, process models and solution requirements.
3. Data & Information Analysis
• Identify, analyse and understand data sources across complex business and technology environments.
4. AI, Agentic AI & Emerging Technologies
• Identify opportunities to leverage Artificial Intelligence, automation and emerging technologies to improve business outcomes and user experiences, 1. Business, functional and technical requirements
2. User stories and acceptance criteria 3. As-Is / To-Be process models 4. Functional specifications and solution designs 5. Data requirements and source-to-target mappings 6. API and integration requirements 7. Non-functional requirements 8. Business rules and decision logic 9. System/context diagrams and functional models 10. Gap and impact assessments 11. Requirements traceability 12. Test scenarios and UAT support 13. Defect and change analysis 14. Operational readiness and BAU requirements 15. Requirements handover and knowledge transfer


• An experienced Senior Technical BA with technical and data analysis capabilities, can operate confidently across both business and technology domains.
• Previous experience leading analysis activities across complex programmes, products and digital transformation initiatives, ensuring that business needs are translated into practical, scalable and value-driven solutions.
• Previous experience with business processes, platforms, systems, integrations, data and emerging technologies to help stakeholders understand challenges, shape opportunities and deliver meaningful outcomes
• Strong stakeholder management: Able to lead and drive the discussions with business stakeholders (at all levels), influence decision-making, support solution design and contribute to the continuous improvement
• Experience leading discovery activities, requirements elicitation and business analysis workstreams.
• Ability to translate complex information into clear business outcomes and solution requirements.
• Experience working within Agile, Waterfall or hybrid delivery frameworks.
• SQL or equivalent data interrogation and analysis techniques.
• APIs, integrations and enterprise system interfaces.
• Data analysis, data mapping and source-to-target transformation concepts.
• Cloud-based and SaaS technology environments.
Desirable:
• Power BI, Tableau or equivalent analytics platforms.
• Microsoft Azure, Microsoft Fabric and Dataverse.
• Power Platform including Power Apps, Power Automate and Copilot Studio.
• Experience supporting AI, Generative AI or Agentic AI initiatives.
• Understanding of Retrieval-Augmented Generation (RAG) architectures and enterprise search capabilities.
• Process mining tools or Power Automate Process Mining.
• Knowledge of Intelligent Automation and workflow orchestration platforms.
• Lean, Lean Six Sigma or equivalent process improvement methodologies.
• Design Thinking, User Experience and Service Design approaches
  
  As a means of managing tax, commercial and reputational risks, Deloitte prohibits the use of Associates through Personal Service Companies (PSCs). All Associates must contract under PAYE arrangements through a Deloitte approved Employment Company (aka umbrella company). All Associates are employed by Employment Companies and assigned to work for Deloitte (as the client). When working for Deloitte, associates are required to comply with certain Deloitte policies. The employment company is responsible for the associates' employment, pay and administrative functions.