Technical Analyst (End Point Management)

IT Services delivers all aspects of information-technology service and support across ARU, providing a first-class experience to our students, staff and other stakeholders as they pursue their studies and work on campus and beyond.
This is your opportunity to take a key role in our service as part of a team supporting our Endpoint software and devices. Administering Microsoft Intune, application management and deployment tools as well as a growing portfolio of aligned services in use across ARU. You will provide escalated support for the operation, maintenance and support of our productivity, collaboration and communications solutions.

With a degree or relevant professional qualification at degree level and evidence of continuing professional development, you will have experience of Intune, including the management of the end-user experience for commonly available applications and communications and collaboration services. The post holder would ideally understand the concepts of Cyber Essentials plus and how this fits into the Higher Education sector.
While knowledge of Intune and related services are essential, we recognise that this is an area of significant growth in the industry and are committed to enhancing the post holder through a structured programme of training and development.

About ARU:
ARU is a global university transforming lives through innovative, inclusive and entrepreneurial education and research. ARU holds a Gold award for the quality of its education, awarded through the Teaching Excellence Framework (TEF).
ARU's research institutes and four faculties bridge scientific, technical and creative fields. We deliver impactful research which tackles pressing issues and makes a real difference to our communities. Our academic excellence has been recognised by the UK's Higher Education funding bodies, with 16 of our research areas assessed as world leading. We are the largest provider of Nursing, Midwifery, Health and Social Care students in the East of England, and we are also among the UK's leading universities for degree apprenticeship provision, working with hundreds of employers across the UK.