Technical Administrator

By taking on the complexity of facilities management, EMCOR UK enables Defence organisations to stay focused on their core mission, while we ensure the infrastructure behind it performs without compromise. Role Overview: To provide technical & administrative support to the Account Manager and to co-ordinate all PPM & Reactive works in efficient and effective manner.About the role What you'll do:

• Co-ordinate all billing and prompt processing of reactive, labour and subcontractor costs
• Carry out various personnel duties such as, holiday and sickness reporting, booking accommodation and dealing with expenses
• Ensure all sites are compliant with EFS procedures and policies and issuing of these documents
• Operating the EMCOR Helpdesk, allocating work to the EMCOR site teams and updating client helpdesk with progress
• Support the Technical & Account Managers
• Maintain all files, Contract and IMS
• All site purchasing using JD Edwards and processing thereof chargeable/non chargeable works
• Process works in progress paperwork ready for invoicing
• Produce monthly reports for the client
• Scheduling, planning and allocation of all PPM work for EMCOR and Specialist contractors
• Organise call outs to Sub Contractors to carry out repairs
• Dealing with sub contractor enquires
• Maintaining call out rota
• Pursuing the return of all paperwork both internally (technicians) and externally (reports and quotes from sub cons)
• Checking the accuracy of weekly timesheets
• Writing letters as and when required
• Dealing with in and out post
  
  Solid experience within a similar role
• Computer Literate with Word / Excel Knowledge
• A good understanding in the importance of customer service
• The ability to work on own initiative and under pressure
• Good interpersonal skills
• Exceptional planning and organisational skills
• Ability to mulit- task and manage time effectively
• Good all round knowledge of the building services operation
  
  At EMCOR UK part of OCS, we deliver facilities management for the Defence sector by combining our engineering heritage with advanced innovation to support mission critical environments. We put people at the heart of everything we do, working closely with Defence customers to understand their needs, from strategic estate priorities to the safe, reliable delivery of day-to-day services across secure sites.
For our people, working in Defence offers long term stability and the opportunity to build a meaningful, lasting career. Defence contracts are typically longstanding, providing job security, continuity of work, and the chance to develop deep expertise within complex, high profile environments. Our purpose is to ensure Defence infrastructure remains resilient, compliant, and ready to support operational effectiveness. Through our One Data World platform, we use secure, data-driven insights to optimise performance, proactively manage critical assets, and adapt services to evolving operational demands, while enhancing the experience of personnel on-site., At EMCOR UK, we embrace and celebrate diversity in all its forms. We welcome applicants from all backgrounds and experiences, regardless of age, race, gender, sexual orientation, religion, disability, or any other characteristic that makes you unique. We believe that a diverse and inclusive workforce fosters creativity, innovation, and better problem-solving. We encourage applications from all candidates and are committed to providing equal opportunities for employment and growth, supported by our inclusive policies and practices. Join us in our endeavour to build a culture of mutual respect and equity, a place where every voice is heard, and every individual is championed. Join us in building a better world at work.


• 25 Days holidays + Bank holidays
• Holiday Buy Scheme - up to 5 days a year
• Industry leading Maternity & Paternity Policies
• Refer a Friend scheme - worth £500 per referral
• GEMS - Internal recognition scheme with vouchers for Amazon and retail/dining
• Extensive Learning & Development opportunities, including opportunities for progression.
• Access to Flex Benefits: Discount Shopping, Gym, Mobile, Family Activities, Insurance, Dining Experience, Car Leasing and Breakdown Cover.
• Bike To Work Scheme
• Paid volunteering and charity days
• Medicash - Health cash plan - Benefits covered include dental, optical, physiotherapy and a health & wellbeing.
• Employee Assistance Programme - Offering guidance and advice on Personal, Health, Legal and Financial queries.