Upload your CV
Go to job search

Technical Administrator

DAC Beachcroft, Bristol

Technical Administrator

Salary not available. View on company website.

DAC Beachcroft, Bristol

  • Full time
  • Permanent
  • Onsite working

Posted today, 4 May | Get your application in now to be one of the first to apply.

Closing date: Closing date not specified

Job ref: 80eaf6b95581448c89f61a5939f134bd

Location ref: Bristol

Full Job Description

  • Set up new matter files on the file management system, and handle all basic procedural checks and actions on new files in accordance with agreed procedures.
  • Assist claims handlers and supervisors with their daily To Do List and management of their own caseload, under supervision
  • Conducting a review of new cases
  • Manage notifications and incoming work through third party systems, following established templates and protocols
  • Manage a small caseload of low-complexity matters under close supervision, escalating issues as appropriate and ensuring SLA-compliance
  • Assume responsibility for basic financial administration and transactions relating to the case
  • Generate monthly reporting on cases for client review using Excel
  • Conduct billing administration
  • Analyse data to help improve business success and performance
  • Ensure accurate data capture, monitoring and reporting
  • Support management information (MI) and reporting requirements, including maintaining accurate data, producing standard reports, and assisting with client-facing submissions
  • Ensure that the client's brand and methodology are promoted effectively in all dealings with third parties
  • Assume responsibility for quality control and client protocol compliance on own caseload, including accuracy and timeliness of record keeping, file management and management reporting and information.

    We're looking for a detail-driven team player to support our claims handling and administration teams - helping manage caseloads, access client systems, support case management, and contribute to data capture, analysis, and reporting that truly adds value., IT literate with working knowledge of Word and Excel
  • Good keyboard skills
  • Previous experience in an administrative role is preferred
  • Able to work to deadlines and prioritise own workload effectively
  • Able to progress tasks using own initiative, seeking guidance and input from others where appropriate
  • Confident oral and written communication skills
  • Comfortable dealing with routine client and third-party correspondence
  • Quality and customer service oriented with a concern for accuracy and an eye for detail
  • Knowledge of case management systems preferred
  • Educated to A-Level or equivalent. Graduates welcome but not essential.
  • Relevant experience in a legal, insurance or claims administration environment preferred

Direct job link

https://www.jobs24.co.uk/job/technical-administrator-126793006
Relevant jobs