Team Trainer - Bromley

Salary not available. View on company website.

Virgin Active, Bromley Park, Bromley

Full time
Permanent
Onsite working

Posted 3 days ago, 23 Oct | Get your application in today.

Closing date: Closing date not specified

Job ref: b8524512bc2c4d4b9fbb119c506fbdac

Location ref: Bromley Park, Bromley

Virgin Active

Full Job Description

Train and coach new and existing Team Members on customer service, recipes, food safety, allergens and store procedures.
Support new starters during their first shifts, helping them build confidence and work independently.
Provide positive, constructive coaching during service and identify opportunities to develop team capability.
Lead training for new menu launches, ensuring Team Members understand ingredients, allergens, build steps and presentation standards.
Role-model excellent customer service, product quality, hygiene and operational standards.
Reinforce food safety and allergen procedures, including cross-contamination, temperature control, storage, labelling and cleaning.
Work across FOH and BOH, demonstrating correct preparation, portioning, presentation and service standards.
Communicate training progress, knowledge gaps and recurring issues to Managers and Operations Trainers.
Coach Team Members to confidently handle customer, allergen and dietary queries and deliver friendly, professional service.
Create a positive learning environment where Team Members feel supported to ask questions and develop.
Work collaboratively with the Virgin Active team to deliver a consistent and welcoming member experience.

1-2 years' experience in food service or hospitality.
Previous supervisory or shift-leading experience is desirable.
Food Safety Level 3 qualification and Food Allergy & Intolerance Training.
Strong communication, coaching and interpersonal skills.
The ability to adapt your coaching style to different levels of experience and learning needs.
Strong knowledge of food safety, hygiene, allergens and operational standards.
Excellent organisation and attention to detail.
The ability to follow recipes, procedures and specifications accurately.
A positive, approachable and professional attitude.
The confidence to remain calm and dependable during busy periods.
Most importantly, you'll be a reliable role model who takes ownership, supports your team and helps create an environment where people can learn, grow and deliver their best

The opportunity to be part of a brand redefining the future of wellness.
A premium environment with industry-leading facilities.
Development and progression opportunities aligned to your level.
Access to a vibrant, engaged member community.
The platform to build your career, reputation and impact.
30 days annual leave
Pension fund
50% discount on Kauai meals while on duty
Complimentary Virgin Active membership for yourself

Direct job link

https://www.jobs24.co.uk/job/team-trainer-bromley-127634945