Team Manager (Carpentry)

As a Carpentry Team Manager, you will lead the delivery of responsive carpentry repairs across the Council's housing stock, ensuring work is completed safely, efficiently and to a high standard. You'll manage a large, mobile team of skilled carpentry operatives and work closely with contractors to meet service level agreements and landlord obligations. Using your technical carpentry expertise, you will oversee complex repairs, provide professional guidance to operatives, and ensure quality, compliance and right first time outcomes. You'll play a key role in driving service improvements, monitoring performance, and managing change as part of an evolving repairs service. The role involves balancing internal and external resources, overseeing scheduling systems, controlling costs and ensuring excellent value for money, while keeping the customer experience at the heart of everything you do.About the Team The Responsive Repairs team is dedicated to exceeding performance expectations to ensure our customers receive the best possible experience. We foster a strong team spirit built on trust, a shared vision, and a clear sense of purpose. Together, we work hard, share laughter, and learn from one another every day. We prioritise developing potential, celebrating successes, and encouraging involvement at all levels. Ideas are welcomed, shared, and transformed into actionable outcomes, creating a dynamic and engaging workplace.

You'll be an experienced repairs or maintenance manager with a strong carpentry background, ideally within social housing, local authority or a similar large property portfolio. You will ideally hold a recognised carpentry qualification (e.g. NVQ Level 3 or equivalent) and be confident using your technical knowledge to support, challenge and develop your team. You're a capable people manager who can organise work effectively, manage performance and maintain high standards of health and safety and compliance. You communicate clearly with operatives, contractors and customers, and you're comfortable dealing with complex repairs issues and service pressures. You'll also bring:

• Experience managing a mobile workforce in a repairs or maintenance environment
• Strong knowledge of health and safety, compliance and quality standards
• Experience using scheduling systems and performance data to manage delivery
• A customer focused approach, with experience responding to complaints and feedback
• A proactive, improvement focused mindset with the confidence to lead change
  
  Haringey is a fantastic place to live and work - the world in one borough. A place brimming with creativity, personality, radicalism, and community. It is a place where we stand up for each other. A place that is proudly distinctive. We'll be celebrating all this and more as the "rebel borough" when we are the 2027 London Borough of Culture.
Our history champions change-makers and everyday rebels; revelling in our differences, battling discrimination, championing equality, and doing things our own way. Haringey's people are a huge asset, with knowledge, expertise, and passion. Our staff members embody our organisational values: Caring, Creative, Courageous, Collaborative and Community-focused. These values keep us looking forward, ambitious for the future, and continuously striving to do our very best for all of our residents.

Our benefits package includes a leave entitlement up to 31 days + bank holidays, potential hybrid working opportunities, health and well-being support, a generous local government pension scheme and a range of discount schemes across leisure and culture that provide both financial and money-saving discounts.