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Team Manager, Artificial General Intelligence - Data Services

Evi Technologies Limited, City of Westminster

Team Manager, Artificial General Intelligence - Data Services

Salary not available. View on company website.

Evi Technologies Limited, City of Westminster

  • Full time
  • Permanent
  • Onsite working

Posted 2 weeks ago, 8 Jul | Get your application in now before you miss out!

Closing date: Closing date not specified

Job ref: f924f9ebbef54e6c820ffdef61f93da7

Location ref: City of Westminster

Full Job Description

As Team Manager, you will be responsible for :

  • Manage job assignment on a day-to-day basis, monitoring performance on job or queue adherence, volume, and quality
  • Support hiring and training of new Associates
  • Ensure productivity is maximized through supervision, training, analysis, and feedback of performance data on a periodic basis
  • Develop the work schedule for the week by balancing work across various workflows and/or navigating competing delivery priorities
  • Liaise with Program Management and other global operations team leads to manage risks & propose mitigation strategies
  • Track quality and utilization metrics
  • File and track tickets, following up on blocks to productivity
  • Provide regular, formal & informal feedback to direct reports
  • Identify and help implement process-related improvement using methodologies such as Kaizen, six sigma, or lean
  • Communicate effectively in English
    • A day in the life We are seeking an experienced team manager to join our operations in Cambridge to develop, manage, and support our Amazon Data Services team with Speech and language solutions.

    The ADS team researches and delivers high-calibre multi-language Text-to-Speech technology, leading to voice quality and accuracy.

Direct job link

https://www.jobs24.co.uk/job/team-manager-artificial-general-intelligence-data-services-127084268
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